Food and Beverage Supervisor- Chandelier Bar

Four Seasons; New Orleans (LA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

401k with company match

Discounted accommodations

Paid holidays including Mardi Gras

Complimentary employee meals

Uniforms provided

Discounted parking near hotel

Job summary

Four Seasons Hotel and Residences New Orleans is seeking a Food & Beverage supervisor to oversee daily restaurant and bar operations, greet and seat guests, and ensure seamless service. You will support staff, monitor standards, and partner with leadership to uphold exceptional guest experiences.

Ideal candidates have 2+ years of supervisory experience in F&B, a college degree or equivalent, and work authorization in the United States. Flexibility for varied shifts is required.

Qualifications

• 2 years of supervisory or management experience in Food & Beverage.
• Strong guest service orientation and leadership capabilities.
• Ability to communicate effectively in English and manage a team.

Responsibilities

• Lead daily restaurant and bar operations, ensuring service standards.
• Anticipate guest needs and deliver personalized service.
• Resolve guest concerns promptly and professionally.
• Provide training, coaching, and briefs to the team.
• Act as Manager on Duty in the absence of restaurant leadership.

Skills

Supervisory experience

Food & Beverage

Education

College degree or equivalent

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About the location:

Riverfront luxury in one of America's most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower - a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA's best views.

About the Role

Four Seasons Hotel and Residences New Orleans is seeking candidates to join our Chandelier Bar team as a Food and Beverage supervisor. As a F&B Supervisor, candidates will take an active role in the supervision of the restaurant and/or bar. They anticipate guests' needs whilst greeting, seating and serving restaurant and/or bar guests.

What You''ll Do

• Lead daily restaurant and bar operations, ensuring seamless service execution, maintaining exceptional standards, and providing hands‑on support to the team as needed.
• Anticipate guest needs, deliver personalized service, and promptly resolve concerns to create memorable dining experiences.
• Manage guest feedback professionally, addressing complaints and recognizing compliments while communicating key insights to leadership.
• Support team success through daily service briefings, training, coaching, and participation in departmental meetings to uphold Four Seasons service standards.
• Partner with restaurant leadership to maintain the highest levels of service, presentation, hygiene, and operational excellence, while serving as Manager on Duty in their absence.

What You Bring

• High reading, writing and oral proficiency in the English language
• 2 years of previous supervisory or management experience in Food & Beverage
• College degree or equivalent preferred.
• A Valid Work Authorization for the United States.

What To Expect

• Work a flexible work schedule of approximately 45 hours per week that includes mornings, nights, weekends, and holidays. Extended shifts may be needed.
• Work in a fast‑paced environment that requires continuous movement and standing, engaging with guests and team members throughout your shift.

What We Offer

• A Rewarding Work Culture, with mentoring, training and development opportunities
• Comprehensive Benefits package including a world class Medical, Dental, and Vision insurance program
• 401k participation with a company matching program after 30 days of employment
• Discounted Accommodations at Four Seasons Worldwide
• Comprehensive Time off Package including Vacation pay, Sick pay and 9 paid Holidays, including Mardi Gras
• Complimentary employee meals prepared by the Four Seasons Culinary Team
• Complimentary uniforms that are laundered by our housekeeping department
• Discounted parking near hotel
• And much more!

Want to know more about working for Four Seasons?

Four Seasons Hotel and Residences New Orleans: https://www.fourseasons.com/neworleans/

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Four Seasons is an Equal Opportunity, Aff…? Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal