Food and Beverage Supervisor

HM alpha Hotels & Resorts; Scottsdale (AZ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision (HSA)

Disability & life insurance

Employee Assistance Program

401(k) with match

Job summary

HM Alpha Hotels & Resorts is seeking a Food and Beverage Supervisor at Hilton Scottsdale Resort and Villas. You will lead front-of-house and coffee shop teams to deliver outstanding service, ensure cleanliness, and uphold professional hospitality standards.

You will supervise, train, schedule, greet guests, handle complaints, oversee cash handling, and help plan menus and beverages. This role requires supervisory experience in food and beverage and a commitment to teamwork and guest satisfaction.

Qualifications

• Experience supervising front-of-house and/or food and beverage teams preferred.
• Minimum 1 year as cashier, 2 years as server, and 1 year in direct sales/retail or equivalent.
• Supervisory or leadership experience in F&B a plus.

Responsibilities

• Supervise, train, and support FOH and coffee shop teams to deliver prompt, courteous service.
• Schedule dining reservations, coordinate events, and arrange services for groups.
• Greet guests, escort to tables, provide menus, and maintain a welcoming experience.

Skills

Leadership

Guest service

Conflict resolution

Organization

Multitasking

Education

High School Diploma

Job description

The Food and Beverage Supervisor leads and supports the front-of-house and coffee shop teams to deliver outstanding guest service. This role ensures that every dining experience is seamless, efficient, and memorable while maintaining high standards of cleanliness, professionalism, and hospitality.

HOW YOU’LL SHAPE THE EXPERIENCE & FUTURE

• Supervise, train, and support the front-of-house and coffee shop teams to provide prompt, courteous, and professional service.
• Schedule dining reservations, coordinate special events, and arrange services for parties or groups.
• Greet guests, escort them to tables, provide menus, and ensure a welcoming experience.
• Address and resolve guest complaints effectively and professionally.
• Assign work tasks and oversee daily activities of associates to ensure smooth operations.
• Inspect serving stations for neatness, cleanliness, and readiness; requisition supplies as needed.
• Assist in planning menus, preparing beverages, and expediting food orders when necessary.
• Manage cash handling responsibilities, including collecting payments, verifying receipts, and balancing registers.
• Reward and recognize team members who use empowerment to meet or exceed guest expectations.
• Other duties as assigned.

KEY STRENGTHS FOR SUCCESS

• Strong leadership skills with the ability to supervise, train, and motivate a team.
• Excellent guest service and conflict-resolution abilities.
• Strong organizational skills for scheduling, coordinating, and managing daily operations.
• Attention to detail in cleanliness, presentation, and service delivery.
• Ability to multitask and adapt in a fast-paced environment.

PROFESSIONAL EXPERIENCE

• At least one year of experience as a cashier, two years of experience as a server, and one year in direct sales or retail; or an equivalent combination of experience.
• Previous supervisory or leadership experience in food and beverage preferred.

ACADEMIC BACKGROUND

• High School Diploma or equivalent required.
• Medical, dental, and vision (HSA available)
• Company-paid disability & life insurance
• Employee Assistance Program
• 401(k) with match

Position Requirements

Successful completion of a background check is required prior to employment.

Location Hilton Scottsdale Resort and Villas 244

Full-Time/Part-Time Full-Time

Shift Various Shifts

This position is currently accepting applications.

EOE Statement HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate. HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.