Food and Beverage Supervisor

Marcus Hotels & Resorts; Minneapolis (MN); On-site; USD 22,000 - 24,000; Full time

Job summary

A leading hospitality company in Minneapolis is seeking a Food and Beverage Supervisor to enhance guest experiences and manage staff effectively. The role includes overseeing food quality, conducting meetings, and ensuring high service standards. Join a team dedicated to excellence and enjoy various employee benefits.

Benefits

Free meal each shift

Room discounts at Marcus Hotels & Resorts

Discounts at restaurants and spas

Discounted parking and bus passes

Paid time off

Medical, dental, vision insurance

401(k) with employer match

Early wage access

Qualifications

• At least 1 year of Food & Beverage and supervisory experience.
• Effective communication skills in English, both written and verbal.
• Additional language skills are a plus.

Responsibilities

• Organize and conduct pre-shift meetings and schedule staff assignments.
• Monitor food quality and service standards throughout the facility.
• Interact positively with customers and resolve problems.

Skills

Communication

Mathematical skills

Knowledge of Food & Beverage operations

Patience

Tact

Diplomacy

Education

High school diploma

Tools

Microsoft Word

Excel

PowerPoint

Outlook

POS systems

Job description

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Description

Located in the vibrant heart of downtown Minneapolis' entertainment district, The Lofton Hotel offers an upscale experience with modern amenities and exceptional service. This role provides an opportunity to work with Minnesota’s first Hilton Tapestry Collection hotel, alongside hospitality professionals dedicated to making the hotel one of the top-ranked in Minneapolis. Our priority is delivering exceptional experiences to our guests and team members every day.

What will you be doing?

• Organize and conduct pre-shift meetings, communicating pertinent information such as house count and menu changes. Schedule and direct staff in their assignments.
• Interact positively with customers, promoting hotel facilities and services. Resolve problems to the satisfaction of all parties involved.
• Establish and maintain effective relations with associates.
• Monitor food quality and service standards throughout the facility and kitchen, verifying temperature, appearance, and taste, and guiding improvements for consistency.
• Maintain house bank.
• Use POS systems to accurately charge customers and generate revenue reports, inputting and retrieving data as needed.
• Implement and uphold sanitation and cleanliness standards across all areas.
• Maintain a professional appearance, demeanor, and ethics, setting an example for subordinates.
• Ensure standards of conduct, dress, hygiene, and appearance are maintained.

What do you bring to the role?

• Knowledge of Food & Beverage operations and preparation techniques.
• Understanding of beverage operations, wine varieties, labels, and vintages.
• Mathematical skills for inventory, controls, revenue, and financial reporting.
• Ability to stand and move throughout the shift in restaurant and kitchen areas.
• Effective communication skills in English, both written and verbal.
• Patience, tact, and diplomacy in dealing with customers and staff.
• High school diploma required.
• At least 1 year of Food & Beverage and supervisory experience; experience in fine dining or steakhouse preferred.
• Additional language skills are a plus.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and POS systems.

What’s in it for you?

• A free, well-balanced meal each shift
• Room discounts at Marcus Hotels & Resorts and Hilton properties
• Discounts at restaurants, cafes, lounges, golf courses, ski resorts, and spas
• Discounted parking and bus passes
• “Two for one” movie coupons at Marcus Theatres
• Opportunities for career growth and transfers between properties
• Paid time off
• Medical, dental, vision insurance, company-paid life insurance, and employee assistance programs
• 401(k) with employer match
• Early wage access
• And more!

About Us

Marcus Hotels & Resorts, a division of The Marcus Corporation, boasts a 60-year history of operational and service excellence. We are “People Pleasing People,” committed to creating extraordinary experiences for guests and staff. Our expanding U.S.-based portfolio includes 16 hotels and resorts, each known for their unique character and style.

Note: This document describes the general nature and level of work required; it is not an exhaustive list of responsibilities, duties, and skills.

Salary Range: $22.50-$23.50

The Lofton Hotel is an equal opportunity employer.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Hospitality

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