Housekeeping Supervisor

The Marcus Corporation; BLOOMINGTON (MN); On-site; USD 10,000 - 60,000; Full time

Job summary

A renowned hotel in the Minneapolis metro area seeks a Housekeeping Supervisor to ensure impeccable cleanliness. The role involves inspecting facilities, supervising staff, and ensuring guest satisfaction, with a strong emphasis on service excellence. Candidates should have supervisory experience and solid organizational skills. Benefits include meal discounts, flexible scheduling, and comprehensive insurance.

Benefits

Free well-balanced meal every shift

Room discounts at Marcus Hotels & Resorts and Hilton properties

Discounts at restaurants, lounges, golfing, skiing, and spa

Free Parking

Two for one movie theatre coupons

Paid time off

Medical, dental, and vision insurance

Qualifications

• Minimum six months of supervisory experience required.
• Must be efficient with computer programs.
• Must have both written and verbal skills in English.

Responsibilities

• Inspect guest rooms and public areas for cleanliness.
• Monitor housekeeping staff performance.
• Handle special guest requests and assist with deliveries.

Skills

Organizational Skills

Communication Skills

Supervisory Skills

Education

High School education preferred

Tools

Computer Programs

Job description

Are you passionate about hospitality and eager to work for one of the most recognized names in the industry? The Hilton Minneapolis/Bloomington is ranked among the top Hiltons in North America, with a strong commitment to providing exceptional experiences for both guests and team members every day. We are seeking a dedicated individual to join our dynamic team and contribute to the exclusive luxury and outstanding service that define our hotel. As a Housekeeping Supervisor at the Hilton Bloomington, you'll ensure every guest room, public space, and back-of-house area shines with impeccable cleanliness and be the final touch in creating a flawless first impression for our guests, inspecting each space to uphold the property’s high standards of excellence.

The Hilton Minneapolis/Bloomington is a premier destination that combines contemporary style with exceptional service in the heart of the Minneapolis metro area. Just 10 minutes from the Mall of America and a short drive into the city, our full-service hotel is the perfect choice for both business and leisure travelers. Guests enjoy top-tier amenities, including 256 beautifully appointed guestrooms along with the critically acclaimed Bloomington ChopHouse, the inviting Olive Lounge, and a convenient Starbucks Grab & Go. Join our team and become part of our legacy of excellence in hospitality and making every stay truly memorable!

What will you be doing?

• Inspect guest rooms, public areas, and corridors for cleanliness and quality, updating room status as needed.
• Monitor and evaluate the performance of housekeeping staff, ensuring tasks are completed on time and up to standard.
• Provide organization, guidance, and communication while reinforcing the resort’s high standards.
• Ensure housekeeping carts and linen closets are clean, organized, and fully stocked.
• Inspect VIP rooms and randomly check rooms for quality compliance, reporting any maintenance issues.
• Handle special guest requests and assist with deliveries, ensuring timely service.
• Maintain proper staffing levels and oversee the smooth operation of the housekeeping department.
• Report any suspicious activity or hazardous conditions to the Loss Prevention Department and respond to guest inquiries.

What do you bring to the role?

• Any combination of education and experience that provides the required knowledge, skills, and abilities. High School education preferred.
• Minimum six months of supervisory experience or one year of relevant housekeeping and clerical experience required.
• Must be efficient with computer programs.
• Must have both written and verbal skills in English to communicate with other departments and guests.
• Capable of providing clear direction, instruction, and guidance to team members.
• Strong organizational skills with the ability to prioritize tasks and meet deadlines.
• Able to exercise judgment and monitor staff performance effectively.
• Flexible availability, including days, nights, weekends, and holidays.

What's in it for you?

• A free, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts and Hilton worldwide properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing and spa
• Free Parking
• “Two for one” movie theatre coupons at Marcus Theatres
• Ability to grow your career, and transfer from one property to another
• Paid time off
• Early wage access
• Flexible scheduling
• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
• And more!

Pay Estimate: $21.00/hour

About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Hilton Minneapolis/Bloomington Hotel is an equal opportunity employer.

Additional Information

• Hourly/Yearly Wage: $21.00/hour