Food And Beverage Operations Manager

Gastronomica Miami; Miami (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Gastronomica Miami is seeking a Food and Beverage Operations Manager to lead daily F&B operations in Miami, FL. You will ensure service standards, monitor quality, and supervise staff performance, while coordinating with kitchen and FOH teams for smooth workflows.

The role requires budgeting expertise, inventory control, and adherence to health and safety regulations. You will also analyze sales/guest feedback and support events, building strong guest relationships within the Cuban culinary

Qualifications

• Strong customer-focused skills, with ability to handle guest feedback and resolve issues.
• Experience in Operations Management: staffing, scheduling, inventory control, and health and safety standards.
• Hands-on experience in Food Service with understanding of FOH/BH workflows.
• Knowledge of F&B operations, menu execution, and quality control.
• Proven leadership and cross-functional collaboration.
• Excellent organizational, analytical, and problem-solving skills; proficient with POS and basic office software.
• Bilingual English and Spanish is highly beneficial.
• Restaurant or hospitality management experience, preferably Cuban/cultural environment.
• Associate or bachelor’s degree in Hospitality Management, Business, or related field; equivalent experience considered.

Responsibilities

• Oversee daily food and beverage operations across the venue.
• Ensure consistent service standards and monitor product quality.
• Supervise staff scheduling, training, and performance.
• Collaborate with kitchen and front-of-house teams to maintain efficient workflows.
• Optimize inventory and purchasing; manage budgets and cost controls.
• Enforce health, safety, and hygiene regulations.
• Analyze sales and guest feedback; implement improvements to boost satisfaction.
• Support special events and coordinate with vendors.
• Maintain relationships with guests and partners in the local Cuban culinary community.

Skills

Customer service

Operations management

Staffing & scheduling

Inventory management

Health & safety compliance

Leadership & team management

POS & office software

Bilingual English/Spanish

Education

Associate or bachelor’s degree in Hospitality Management or related field

Tools

POS systems

MS Office

Job description

Company Description

Gastronomica Miami is dedicated to celebrating the culinary and hospitality culture of Miami’s vibrant Cuban community. The group focuses on showcasing the rich flavors, traditions, and modern innovations of Cuban cuisine. It serves as a hub for industry professionals to connect, collaborate, and share best practices. Team members stay closely engaged with local events, news, and job opportunities within the Cuban food and beverage landscape. Working here offers an opportunity to be part of a dynamic, community-centered culinary scene.

Role Description

The Food and Beverage Operations Manager is a full-time, on-site role based in Miami, FL, overseeing daily food and beverage operations across the venue. This role ensures consistent service standards, monitors product quality, and supervises staff scheduling, training, and performance. The manager collaborates with kitchen and front-of-house teams to maintain efficient workflows, optimize inventory and purchasing, and enforce health, safety, and hygiene regulations. Responsibilities include managing budgets and cost controls, analyzing sales and guest feedback, and implementing improvements to enhance customer satisfaction. The role also involves supporting special events, coordinating with vendors, and maintaining strong relationships with guests and partners in the local Cuban culinary community.

Qualifications

• Strong customer-focused skills, including Customer Satisfaction and Customer Service, with the ability to handle guest feedback and resolve issues effectively.
• Demonstrated expertise in Operations Management, including staffing, scheduling, inventory control, and adherence to health and safety standards.
• Hands-on experience in Food Service, with a solid understanding of front-of-house and back-of-house workflows.
• Comprehensive knowledge of Food & Beverage operations, menu execution, and quality control.
• Proven leadership and team management abilities, including coaching, performance management, and cross-functional collaboration.
• Strong organizational, analytical, and problem-solving skills, with proficiency in using POS and basic office software.
• Excellent verbal and written communication skills in en_US; bilingual proficiency in English and Spanish is highly beneficial.
• Previous experience in restaurant or hospitality management, preferably within a culturally focused or Cuban culinary environment.
• Associate or bachelor’s degree in Hospitality Management, Business, or a related field is preferred; equivalent experience is also considered.