Food and Beverage Manager

Albert Hotel; Fredericksburg (TX); In loco; USD 60.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

PTO: up to 3 weeks annually

Discounts at New Waterloo restaurants

401K matching

Paid holidays

Shop and hotel discounts

Descrizione del lavoro

New Waterloo is seeking an F&B Manager to oversee planning, organizing, training, and leadership to achieve objectives in sales, costs, guest service, and food quality.

You will assist in outlet oversight, develop staff training, and supervise F&B employees while applying strong leadership, communication, and time-management skills in a fast-paced hospitality environment to deliver exceptional guest experiences and uphold New Waterloo standards.

Competenze

• 2+ years of related experience in hospitality preferred.
• Strong written and verbal communication skills.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedures.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before guests and groups of co-workers.
• Proficient with computer and Point of Sale (POS) systems.
• Ability to apply math concepts such as addition, subtraction, multiplication, and division.
• Strong leadership and development mindset.

Mansioni

• Assist AGM/GM with overseeing the outlet to ensure smooth service execution.
• Develop staff training programs for knowledgeable service.
• Assist in developing departmental objectives, policies, and strategies.
• Train and supervise Food & Beverage employees; provide feedback based on observation.
• Manage labor costs with effective scheduling and proactive oversight.
• Analyze problems like theft and waste; help establish corrective procedures.
• Hold staff accountable for performance with supervision and follow-ups.

Conoscenze

Leadership

Communication

Time management

POS systems

Hospitality experience

Numeracy

Strumenti

POS systems

Descrizione del lavoro

The F&B Manager is responsible for overseeing the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service, and satisfaction, food quality, cleanliness and sanitation.

What you'll do:

• Assist the AGM/GM with overseeing the outlet to ensure a smooth execution of service
• Develop staff training programs to ensure knowledgeable service throughout the outlet
• Assist in the development of departmental objectives, policies, procedures, and strategies
• Train and supervise Food & Beverage employees; provide feedback based on observation
• Demonstrate a working understanding of labor cost control through effective scheduling and proactive management
• Analyze operational problems, such as theft and wastage, and assist the F&B Managers in establishing procedures to alleviate these problems
• Hold staff accountable throughout their shifts for job performance through consistent supervision and follow-ups as needed
• Ensure immediate response is given to guest comments and concerns and apply corrective measures when necessary
• Ensure all employees adhere to dress code policies for their scheduled shifts
• Assist in establishing cost improvement objectives and implementing action plans
• Follow inventory standards and procedures and consistently conduct an accurate inventory
• Ensure staff has a complete understanding of their job requirements and sufficient training before holding them accountable for results
• Ensure that all staff is delivering the level of service in accordance with New Waterloo Standard Operating Procedures
• Create opportunities for ongoing education and development of team members
• Promote and encourage guest name recognition at all times with both internal and external guests
• Maintain a high level of cleanliness and awareness of safety in the work area
• Ensure that all equipment is maintained in good, safe working condition; arrange for equipment purchases and repairs as needed
• Ensure open lines of communication with staff, all departments, and upper management at all times via email, online applications, meetings, etc., to ensure the outlet needs are met.

Who you are:

• 2+ years of related experience in the hospitality industry preferred.
• You can read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• You have strong written and verbal communication skills and the ability to write routine reports and correspondence.
• You can speak effectively before guests and groups of co-workers.
• You can navigate and operate computer and Point of Sale (POS) systems.
• You can apply concepts of math including addition, subtraction, multiplication, and division.
• You are a leader. You’re dedicated to developing your team and creating a holistic sense of mission.
• You believe that good hospitality is an experience, not just a transaction.
• You believe in learning and personal growth; you show up as a contributor, not a spectator.
• You have a solutions-oriented mindset and the confidence to make fast-paced decisions.
• You’re excellent with time management and can function effectively in a dynamic environment.
• You have a strong work ethic and the ability to work both autonomously and with a team.

BENEFITS

We are proud to offer competitive wages and the following benefits for full-time employees:

• Up to 3 weeks paid time off annually
• 50% off discount at most New Waterloo restaurants
• 401K matching
• Paid holidays
• Discounts at our shops, hotels + local partnerships

New Waterloo is a community-centric independent hospitality company based in Austin, Texas. We use our platform to intentionally empower and get behind the choices of our people and communities - creating environments that sustain lasting social impact. Our team of hospitality experts provides the resources, talent, passion, and collaboration necessary to foster thoughtful places and thriving businesses.

New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.