Room Attendant

New Waterloo; Fredericksburg (CA); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Up to 3 weeks paid time off annually

50% off at New Waterloo restaurants

Health, vision + dental benefits

401K matching

Paid holidays

Volunteer pay

Tuition reimbursement

Referral bonuses

Discounts at shops, hotels + local par

Discounts at our shops, hotels + local

Local partnerships

Job summary

Albert Hotel in Fredericksburg, TX, part of New Waterloo, is hiring a Room Attendant. The role involves cleaning guest rooms to SOPs, replenishing amenities, and ensuring high cleanliness and safety standards for our luxury hospitality environment.

You will greet guests, know services, and support maintenance as needed. We offer competitive wages and a comprehensive benefits package for full-time staff, including generous PTO, health and dental coverage, retirement plans, and tuition assistance,

Qualifications

• Previous guest service or housekeeping experience preferred.
• Ability to interpret SOPs, safety and sanitation instructions.

Responsibilities

• Thoroughly clean guest rooms according to SOPs and complete in-room checklists.
• Replenish towels, amenities, and water.
• Sanitize high-touch items daily in rooms.
• Notify supervisor about rooms needing maintenance or out of order status.
• Report deficiencies and assist in completing cleaning projects (mattress rotation, window washing, etc.).
• Greet guests warmly and communicate available services.
• Maintain high standards of cleanliness, sanitation and safety in the work area.
• Address guest comments promptly and apply corrective measures when needed.

Skills

Guest service

Housekeeping

Job description

ALBERT HOTEL is hiring for a ROOM ATTENDANT

An urban oasis, tucked away off of Main Street in the heart of Fredericksburg, TX, Albert Hotel offers a peaceful yet sophisticated luxury experience in Texas's famed Hill Country. Opened in January 2025, the property features 105 thoughtfully appointed guest rooms and suites, along with uniquely designed bunk rooms and a private house with custom furnishings, locally-curated amenities, and thoughtful touches.

With the guest experience in mind, Albert's elevated amenities include a sunken limestone pool featuring an outdoor bar and cabanas, state-of-the-art fitness center, and a 2,000-square-foot full-service spa. Additionally, the property is home to four on-site culinary outlets, including The Wellhouse and Junebug's BBQ.

Albert boasts 3,600-square-foot of semi-open air event space, a 1,200-square-foot mezzanine deck, and an expansive event lawn, making it a prime destination for weddings, private events, and intimate gatherings.

What you'll do:

• Thoroughly clean guest’s rooms according to Standard Operating Procedures; complete in-room checklists for each assigned room
• Replenish guest room amenities as needed including towels, in-room water, bathroom supplies, etc.
• Sanitize all high-touch items in guest’s rooms daily
• Notify your supervisor of any guest rooms that need to be placed out of order for maintenance concerns
• Report and correct any deficiencies noted in guest rooms to the appropriate individuals
• Assist in the timely completion of all projects including mattress rotation, window washing, deep cleanings, etc.
• Greet all guests in close proximity and make each feel important by providing a genuine welcome
• Possess knowledge of all guest services and amenities
• Maintain a high level of cleanliness, sanitation, and safety in the work area
• Ensure immediate response is given to guest comments and concerns; inform immediate supervisor and apply corrective measures when necessary

Who you are:

• Previous guest service and/or housekeeping experience preferred
• You are able to interpret standard operating procedures, safety, and sanitation instructions.

BENEFITS

We are proud to offer competitive wages and the following benefits for full-time employees:

• Up to 3 weeks paid time off annually
• 50% off discount at most New Waterloo restaurants
• Health, vision + dental benefits
• 401K matching
• Paid holidays
• Volunteer pay
• Tuition reimbursement
• Referral bonuses
• Discounts at our shops, hotels + local partnerships

ABOUT NEW WATERLOO

New Waterloo is a community-centric independent hospitality company based in Austin, Texas. We use our platform to intentionally empower and get behind the choices of our people and communities - creating environments that sustain lasting social impact. Our team of hospitality experts provides the resources, talent, passion, and collaboration necessary to foster thoughtful places and thriving businesses.

New Waterloo is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will be accepting applications on an ongoing basis until a candidate is selected for this role.