Food and Beverage Cashier

Massanutten Resort; McGaheysville (VA); On-site; USD 26,000 - 34,000; Full time

Job summary

Massanutten Resort in Virginia is seeking a friendly cashier to take orders, provide excellent guest service, and help maintain the retail area. You will answer questions about the resort and nearby attractions while adhering to safety and sanitation policies.

Core duties include greeting customers, handling payments, upselling when possible, stocking condiments, cleaning displays and floors, and keeping a neat, sanitary environment.

Qualifications

• Excellent customer service skills.
• Excellent communication and organizational skills.
• Ability to properly make change for cash transactions and process credit card payments
• Must be at least 16

Responsibilities

• Greet customers and take orders in a pleasant and timely manner
• Upsell products when possible
• Complete accurate cash handling procedures
• Demonstrate customer service during guest interactions
• Complete cleaning tasks including cleaning windows, display cases, floors and carpets
• Fill and stock condiments
• Maintain a neat, clean, and sanitary environment
• Maintain basic ABC knowledge for sale and inventory of alcohol
• Other duties as assigned by management

Skills

Customer service

Communication

Cash handling

Organizational skills

Job description

Massanutten Resort

Job Summary

Responsible for general cashier duties and maintenance of retail area, as well as providing excellent customer service while taking orders and presenting food and beverages. Additionally, will answer guest questions and provide information about the resort and the surrounding area, as well as other duties assigned by management. Must uphold company safety and sanitation policies.

Required

• Excellent customer service skills
• Excellent communication and organizational skills
• Ability to properly make change for cash transactions and process credit card payments
• Must be at least 16

Preferred

• Previous customer service experience

Typical Schedule

Days: Schedule varies including mornings, evenings, weekends, and holidays

Hours: Varied hours depending on hours of operation and business demands

Core Responsibilities

• Greet customers and take orders in a pleasant and timely manner
• Upsell products when possible
• Complete accurate cash handling procedures
• Demonstrate customer service during guest interactions
• Complete cleaning tasks including cleaning windows, display cases, floors and carpets
• Fill and stock condiments
• Maintain a neat, clean, and sanitary environment
• Maintain basic ABC knowledge for sale and inventory of alcohol
• Other duties as assigned by management

For more information, contact us at 540-437-3372 or [e-mail].