Food and Beverage Attendant

Five Star Parks and Attractions; Ashland (KY); Sur place; USD 17 000 - 22 000; Temps partiel

Résumé du poste

Five Star Parks & Attractions is seeking a part-time team member at Malibu Jack's Ashland. You will deliver friendly guest service, assist with dining floor duties, and support a fast-paced entertainment venue. The role requires energy, reliability, and a willingness to learn through regular coaching.

Join a welcoming team that values safety, inclusivity, and memorable experiences for families. Applicants should be able to work holidays and weekends and pass a background check where required.

Qualifications

• Service-minded with a focus on guest satisfaction.
• Strong interpersonal and communication skills.
• Ability to work flexible hours, including weekends/holidays.
• Ability to stay positive and helpful in a fast-paced environment.

Responsabilités

• Energizes people and is passionate about guest service.
• Handle guest complaints promptly and inform management for follow-up.
• Work flexible hours and comply with dress code.
• Participate in ongoing training and coaching from supervisors.
• Assist servers on the floor with bussing, cleaning, and restocking.
• Maintain a clean and welcoming front-of-house environment.

Connaissances

Guest service

Communication

Teamwork

Flexibility

Description du poste

Company Overview Welcome to Five Star Parks & Attractions, where work is fun, growth is real, and every day makes an impact.

Location: Malibu Jack's Ashland

Position Type: Part Time

Company Overview Welcome to Five Star Parks & Attractions, where work is fun, growth is real, and every day makes an impact.

Five Star isn’t just a rating or a name; we’re a team of people who love creating unforgettable moments. As a leader in the amusement and hospitality industry, Five Star Parks & Attractions brings energy to both indoor and outdoor family entertainment centers across the country. From the first smile at the front door to the last high-five of the day, we’re all about delivering experiences families, friends, and coworkers remember long after they leave.

As the largest privately owned operator of family entertainment centers in the U.S., we offer more than a job, we offer a place to belong. Whether you’re starting your very first job, looking for a flexible role, or building a long-term career, there’s a spot for you here.

Safety, trust, and a service mindset guide everything we do. We treat our guests like friends and our team members like family, creating a welcoming, inclusive environment where everyone’s contribution matters. We believe in empathy, teamwork, and opening doors to new possibilities, on the floor, behind the scenes, and beyond.

If you’re service-minded, motivated, and ready to be part of something fun and meaningful, we’d love to meet you. Join Five Star Parks & Attractions and help us deliver safe, clean, unforgettable fun to the communities we serve every single day

Essential Responsibilities

• Energizes people and is passionate about guest service.
• Empowers themself to handle guest complaints immediately, exceed guest expectations, and informs management to ensure follow up.
• Works flexible hours, reports to work on time and complies with company dress code.
• Responds well to a strong training culture which will result in being coached by supervisors and managers consistently.
• Completes all other duties as assigned.
• Committed to working any facility and any function within his/her primary job classification.
• Thoroughly knowledgeable on menu and food preparation
• Greets guests in a timely and professional manner, escorts guests to tables
• Supports servers on the floor with bussing dirty tables, cleaning floors, arranging tables, and filling water glasses.
• Thanks guests by name for their visit and invites them to return.
• Maintains a cleanliness of foyer, including but not limited to outside-perimeter cleanliness, music types and sound levels, lighting, temperature, hourly floor cleanliness, and spot cleaning, etc

Additional Requirements

• Position requires consistent activity, such as walking, bending and lifting
• Must be able to work holidays and weekends
• Employment may require background check

Notice of E-Verify Participation: Five Star Parks & Attractions participates in the E-Verify program.

Five Star Park & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.

We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply.