Front Desk Attendant

Five Star Parks and Attractions; Lafayette (IN); On-site; USD 16,531 - 20,664; Part time

Job summary

Five Star Parks and Attractions in Lafayette, IN is seeking a Front Desk Attendant. This part-time role involves being the first point of contact for guests, managing cash transactions, and ensuring a clean and inviting front desk area.

The ideal candidate should have strong communication skills and a passion for excellent customer service. Join our team to create memorable experiences for our guests in a fun, fast-paced environment.

Qualifications

• Ability to handle money transactions accurately.
• Comfortable resolving guest questions and issues.
• Passion for delivering excellent customer service.

Responsibilities

• Handle money transactions while keeping the front desk clean.
• Assist guests with ticket redemption.
• Maintain knowledge of cash policies.

Skills

Strong communication skills

Attention to detail

Customer service orientation

Job description

Company Overview

Welcome to Five Star Parks & Attractions, where work is fun, growth is real, and every day makes an impact.

Five Star isn’t just a rating or a name; we’re a team of people who love creating unforgettable moments. As a leader in the amusement and hospitality industry, Five Star Parks & Attractions brings energy to both indoor and outdoor family entertainment centers across the country. From the first smile at the front door to the last high‑five of the day, we’re all about delivering experiences families, friends, and coworkers remember long after they leave.

As the largest privately owned operator of family entertainment centers in the U.S., we offer more than a job, we offer a place to belong. Whether you’re starting your very first job, looking for a flexible role, or building a long‑term career, there’s a spot for you here.

Safety, trust, and a service mindset guide everything we do. We treat our guests like friends and our team members like family, creating a welcoming, inclusive environment where everyone’s contribution matters. We believe in empathy, teamwork, and opening doors to new possibilities, on the floor, behind the scenes, and beyond.

If you’re service‑minded, motivated, and ready to be part of something fun and meaningful, we’d love to meet you. Join Five Star Parks & Attractions and help us deliver safe, clean, unforgettable fun to the communities we serve every single day.

Location

Malibu Jack's Lafayette, IN

Position Type

Part Time

Job Summary

Front Desk Attendants will be the first point of contact for guests, responsible for handling cash transactions, assisting with prize redemptions, and keeping the front desk and redemption areas clean and organized. You’ll help ensure every visitor has a safe and enjoyable experience by answering questions, resolving issues, or escalating concerns when needed. This position requires strong communication skills, attention to detail, and a passion for delivering excellent customer service in a fun, fast‑paced environment.

Key Responsibilities

• Handle money transactions while keeping the front desk area clean and organized
• Be comfortable with guests’ questions and issues while handling them yourself or escalating to a manager
• Assist guests with redeeming their tickets for prizes
• Stock and keep redemption area organized
• Maintain up to date knowledge of all current cash policies
• Communicate daily with team members
• Maintain a safety‑focused, top customer service attitude at all times

Notice of E-Verify Participation

Five Star Parks & Attractions participates in the E-Verify program.

Equal Employment Opportunity

Five Star Park & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non‑merit factors.

We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply.