FOI Program Coordinator: Public Records & Compliance

State of South Carolina; Cayce (SC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Excellent state benefits

Hybrid work option after 12 months

Job summary

The State of South Carolina's Department of Public Health is seeking an FOI Coordinator to manage freedom of information requests from intake to production of records, including redaction of PHI/PII. You will work under the FOI Director, coordinate with internal staff, and ensure timely responses while maintaining strict confidentiality.

Responsibilities include reviewing requests, clarifying scope, researching documents, communicating with requestors, and tracking program metrics.

Qualifications

• Knowledge of state laws and regulations governing management of public records access for South Carolina agencies.

Responsibilities

• Acknowledging requests.
• Reviewing and clarifying scope of requests.
• Conducting research as needed and identifying and obtaining responsive documents.
• Communicating with requestors and internal program staff throughout the process.
• Preparing and sending a variety of correspondence.
• Closing requests.
• Maintaining accurate documentation actions taken and tracking program metrics.
• Providing general administrative assistance (phones, emails) and supporting day-to-day FOI office operations.
• Coordinating and assisting with special projects and other duties as needed.

Skills

Public records knowledge

Organizational skills

Communication skills

Customer service

Problem solving

Time management

Attention to detail

Discretion/confidentiality

Stakeholder management

Independent worker

Team collaboration

Written and verbal communication

Education

Bachelor's degree in Public/Business Administration

Associate degree in Paralegal/Public Administration

Paralegal certificate

Tools

Microsoft Office

Adobe Acrobat

FOI software

Job description

The State of South Carolina's Department of Public Health is seeking an FOI Coordinator to manage freedom of information requests from intake to production of records, including redaction of PHI/PII. You will work under the FOI Director, coordinate with internal staff, and ensure timely responses while maintaining strict confidentiality.

Responsibilities include reviewing requests, clarifying scope, researching documents, communicating with requestors, and tracking program metrics.