FOH Team Member

District Taco; Washington (District of Columbia); On-site; USD 19,286 - 24,796; Full time

Job summary

A local food service company is seeking enthusiastic individuals for Front of House and Back of House positions. The role emphasizes excellent customer service and teamwork while performing various tasks to maintain a positive dining experience. Responsibilities include greeting guests, maintaining cleanliness, and assisting with menu inquiries. Ideal candidates should have strong interpersonal skills and the ability to lift heavy items. Opportunities are available for all skill levels in the food service industry.

Qualifications

• Proficient in reading, writing, speaking and understanding English.
• Strong interpersonal/people skills.
• Ability to maintain standards of cleanliness and hygiene.

Responsibilities

• Greeting guests and assisting those who need help.
• Maintaining a positive attitude during interactions.
• Assisting guests with dietary conflicts.

Skills

Customer service skills

Interpersonal skills

Ability to lift 50 lbs

Job description

The Gig

At District Taco the heartbeat of our restaurant comes from our Team Members and it starts with our Front of House (FOH) and Back of House (BOH) Team Members. The ideal Team Member will be capable of managing uncertainty, willing to push the limits, and takes ownership in their surroundings. We will provide the training and development you will need to feel confident in your position and ready to serve our guests every day. We take pride in our customer service and it’s up to you and your team to create that experience that our Guests expect from us. We welcome all skill levels in the food service industry from cashiers, servers and hosts or no experience at all, we are always looking for passionate and enthusiastic people to join us. If you’re interested in kick starting your career in Food Service and getting a closer look of how our company approaches high quality food, customer service, and other food service responsibilities, we’d like to meet you.

Core Responsibilities

• Greeting guests of District Taco and seeking out those who are waiting or need assistance


• Keeping a positive attitude and healthy enthusiasm for interactions with guests


• Assisting guests with the menu and altering them to potential dietary conflicts


• Resolving customer service issues with the aid of your manager


• Answering restaurant phones and taking the occasional phone order


• Providing support to your fellow Team Members whenever needed


• Maintaining the cleanliness and care of our lobby, restrooms, and patios


• Organizing of storage areas and unpacking shipments to maintain proper rotation


• The washing of equipment and small-wares items


• Bringing food to customers/expo stuff

Qualifications

• Proficient in reading, writing, speaking and understanding English


• Strong interpersonal/people skills


• High level of motivation and sense of self‑responsibility


• Ability to apply and maintain standards of cleanliness, sanitation, and personal hygiene


• Ability to demonstrate outstanding customer service skills on an ongoing basis


• Be physically active for long periods without getting tired or out of breath


• Stand and/or walk for 8 consecutive hours


• Use stomach and lower back muscles to support the body


• Coordinate movement of several parts of the body, such as arms and legs, while the body is moving


• Hold the arm and hand in one position or hold the hand steady while moving the arm


• Lift, push, pull, or carry heavy objects for long periods without getting tired


• Lift 50lbs or more on a regular basis


• Work efficiently in a variety of hot or cold environments (e.g. refrigerated areas, close to cooking equipment, etc.)


• Work as quickly as certain tasks demand