FOH Team Member

District Taco; Alexandria (VA); On-site; USD 16,531 - 20,664; Full time

Job summary

A food service restaurant in Virginia is seeking enthusiastic Team Members to join their Front of House and Back of House teams. Successful candidates will deliver outstanding customer service, assist guests with menu inquiries, and help maintain cleanliness throughout the restaurant. Ideal applicants should possess strong interpersonal skills, be able to lift at least 50lbs, and be prepared to work long hours in a fast-paced environment. Training is provided, making this a great opportunity for those new to the industry.

Qualifications

• Proficient in reading, writing, speaking and understanding English.
• High level of motivation and sense of self-responsibility.
• Ability to maintain hygiene and cleanliness standards.

Responsibilities

• Greet guests and assist them as needed.
• Resolve customer service issues.
• Maintain cleanliness of lobby and restrooms.

Skills

Outstanding customer service skills

Strong interpersonal/people skills

Ability to stand/walk for 8 hours

Physical strength for lifting

Job description

Overview

At District Taco the heartbeat of our restaurant comes from our Team Members and starts with our Front of House (FOH) and Back of House (BOH) Team Members. The ideal Team Member will be capable of managing uncertainty, willing to push the limits, and take ownership in their surroundings. We will provide the training and development you will need to feel confident in your position and ready to serve our guests every day. We take pride in our customer service and it is up to you and your team to create the experience that our Guests expect from us. We welcome all skill levels in the food service industry—from cashiers, servers and hosts to those with no experience at all—and we are always looking for passionate and enthusiastic people to join us. If you’re interested in kick starting your career in Food Service and getting a closer look at how our company approaches high quality food, customer service, and other food service responsibilities, we’d like to meet you.

Core Responsibilities

• Greeting guests of District Taco and seeking out those who are waiting or need assistance
• Keeping a positive attitude and healthy enthusiasm for interactions with guests
• Assisting guests with the menu and accommodating potential dietary conflicts
• Resolving customer service issues with the aid of your manager
• Answering restaurant phones and taking the occasional phone order
• Providing support to your fellow Team Members whenever needed
• Maintaining the cleanliness and care of our lobby, restrooms, and patios
• Organizing storage areas and unpacking shipments to maintain proper rotation
• Washing equipment and small wares
• Bringing food to customers / expo duties

Qualifications

• Proficient in reading, writing, speaking and understanding English
• Strong interpersonal/people skills
• High level of motivation and sense of self-responsibility
• Ability to apply and maintain standards of cleanliness, sanitation, and personal hygiene
• Ability to demonstrate outstanding customer service skills on an ongoing basis
• Be physically active for long periods without getting tired or out of breath
• Stand and/or walk for 8 consecutive hours
• Use stomach and lower back muscles to support the body
• Coordinate movement of several parts of the body, such as arms and legs, while the body is moving
• Hold the arm and hand in one position or hold the hand steady while moving the arm
• Lift, push, pull, or carry heavy objects for long periods without getting tired
• Lift 50lbs or more on a regular basis
• Work efficiently in a variety of hot or cold environments (e.g., refrigerated areas, close to cooking equipment, etc.)
• Work as quickly as required by task demands