FOH Supervisor Trattoria - Eldorado Scioto Downs (Columbus, Ohio)

Caesars Entertainment; Columbus (OH); On-site; USD 28,000 - 36,000; Full time

Job summary

Caesars Entertainment in Columbus, OH is seeking hospitality team members to uphold our family-style service standards and professional guest interactions. You will develop training materials, assist with dining room fundamentals, and ensure clear verbal and written communication across staff and management.

The role requires knowledge of food and beverage service, a 21+ age minimum, and the ability to work in a lively environment with hands-on guest contact.

Qualifications

• Knowledge of dining room fundamentals.
• Basic knowledge of food, liquor, beer and wine.
• Ability to communicate verbally and in writing to staff, co-managers and upper management.
• Maintain a professional, courteous and friendly demeanor with guests and team members.
• Understand and execute Family Style Service at all times.

Responsibilities

• Develop and assist in creating handbooks and training manuals.
• Communicate with staff and management to ensure smooth service.
• Maintain guest satisfaction with warm, attentive service in a busy setting.

Skills

Communication skills

Dining room knowledge

Professional demeanor

Verbal & written communication

Job description

Columbus, OH, United States (On‑site)

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Will be involved in the development of new handbooks and training manuals.

Will have knowledge of dining room fundamentals.

Basic knowledge of food, liquor, beer and wine as associated with casual dining establishment.

Will have the ability to communicate verbally and through written documents to staff, co-managers and upper management.

Responsible for handling guests in all situations maintaining a professional, courteous and friendly demeanor at all times.

Understand and execute Family Style Service at all times with Guest and Team Members.

Must be able to stand/walk/ sit for extended periods. May be exposed to working in a noisy, smoke/secondary smoke environment.

Must be at least 21. Must be able to obtain and maintain appropriate licensing. Must be able to pass a background investigation.

TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.
DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
ADA
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy‑related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.
EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

Job Info

• Job Identification 89528
• Job Category Food and Beverage & Culinary