Trattoria Server Assistant -Eldorado Scioto Downs (Columbus, OH)

Caesars Entertainment; Columbus (OH); On-site; USD 12,000 - 21,000; Full time

Job summary

Caesars Entertainment in Columbus, OH, is seeking a guest-focused team member to support an upscale dining operation. You will interact with guests, help seat and serve, and contribute to a smooth, memorable experience.

This on-site role requires physical stamina, strong customer service, and the ability to work nights, weekends, and holidays. Training provided; you will join a collaborative team committed to hospitality excellence.

Qualifications

• Must be 19 years or older.
• Available to work nights, weekends and holidays.
• Must have reliable transportation to the restaurant.
• Must obtain an Ohio Lottery Non-Gaming License.
• Proficient using the OpenTable app for reservations and seating.
• Strong customer service skills and ability to provide care under pressure.
• Ability to stand, walk, lift and carry items throughout shifts.

Responsibilities

• Provide attentive and courteous guest service to meet needs promptly.
• Clear and reset tables to maintain a welcoming dining area.
• Polish and roll silverware; polish glassware to meet presentation standards.
• Assist servers by tray up and delivering food to guests.
• Use OpenTable to seat guests and manage reservations when needed.
• Maintain cleanliness and organization in dining room and service areas.
• Maintain a polished, professional appearance per grooming standards.
• Collaborate with servers, hosts, kitchen staff to ensure seamless service.

Skills

Guest service

Interpersonal skills

Teamwork

Stamina

OpenTable app

Tools

OpenTable

Job description

Columbus, OH, United States (On-site)

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary”
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

This role is perfect for someone who is motivated, detail-oriented, thrives in a team environment, enjoys interacting with guests, and is eager to contribute to the smooth operations of an upscale dining establishment.

How You Will Create the Extraordinary

• Guest Support:Provide attentive and courteous service to guests, ensuring their needs are met promptly.


• Table Bussing and Resetting:Clear and reset tables efficiently to ensure a clean and welcoming dining area.


• Silverware and Glassware:Polish and roll silverware and polish glassware to maintain the highest standards of presentation


• Food Delivery:Assist servers by traying up and delivering food to guests in a professional and timely manner.


• Reservation Management:Use the OpenTable app to assist with seating guests and managing reservations when needed.


• Cleanliness:Maintain cleanliness and organization throughout the dining room and service areas.


• Professional Appearance:Uphold a polished and professional appearance at all times, adhering to the restaurant’s grooming standards.


• Team Collaboration:Work closely with servers, hosts, dish and kitchen staff to ensure seamless service.

What You Will Need

• Age Requirement:Must be 19 years or older.


• Availability:Must be available to work nights, weekends, and holidays, as these are peak times for the restaurant.


• Transportation:Must have reliable transportation to and from the restaurant.


• Licensing:Must be able to obtain an Ohio Lottery Non-Gaming License (casino requirement).


• Technology Proficiency:Must be comfortable using the OpenTable app for assisting with reservations and seating arrangements.


• Customer Service Skills:Possess strong interpersonal skills, a positive attitude, and the ability to provide excellent service under pressure.


• Physical Requirements:Ability to stand, walk, lift, and carry items (such as trays and buss tubs) throughout shifts.

ADDITIONAL REQUIREMENTS

• Ability to push and pull up to 50 pounds


• Ability to lift and carry objects up to 30 pounds


• Ability to bend, stoop, twist, reach, and kneel repetitively


• Ascend and descend stairs and maintain equilibrium for an extended period


• Must be able to work from a standing position and/or walking motion for extended period


• Ability to work in a smoking and pet-friendly environment

TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

Job Info

• Job Identification 89029


• Job Category Food and Beverage & Culinary