Shift Leader: Drive Team Excellence & Service

Apricus; Fremont Township (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading restaurant chain in Fremont Township is seeking a Shift Leader to supervise Crew Members and ensure customer satisfaction during shifts. The role emphasizes managing orders, maintaining quality standards, and coaching staff. Ideal candidates should have restaurant experience, excellent communication skills, and the ability to work under pressure. Flexibility in working hours is required as shifts will be scheduled based on business needs.

Qualifications

• Previous experience in restaurants, retail, or customer contact preferred.
• Be at least 18 years of age.
• Possess excellent verbal communication and interpersonal skills.
• Dependable and hardworking with the ability to work under stress.

Responsibilities

• Supervise restaurant Crew Members to achieve customer satisfaction.
• Ensure compliance with customer service standards during shifts.
• Manage cash responsibilities and safety procedures.
• Coaching and providing feedback to Crew Members.

Skills

Customer service skills

Verbal communication

Interpersonal skills

Mathematical skills

Ability to work under pressure

Education

High school diploma or equivalent

Job description

A leading restaurant chain in Fremont Township is seeking a Shift Leader to supervise Crew Members and ensure customer satisfaction during shifts. The role emphasizes managing orders, maintaining quality standards, and coaching staff. Ideal candidates should have restaurant experience, excellent communication skills, and the ability to work under pressure. Flexibility in working hours is required as shifts will be scheduled based on business needs.