FOH Shift Lead — Elevate Guest Experience

Grand Street Pizza (1000); New York (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

Grand Street Pizza in New York, NY is looking for a dedicated FOH Floor Manager to lead the front-of-house team. This position requires strong leadership and organizational skills, with a minimum of 3 years FOH experience in high-volume settings. Responsibilities include ensuring excellent guest experiences, managing staff efficiently, and maintaining brand standards. The ideal candidate will work closely with the GM and AGM, contributing to a professional and welcoming environment. Join us in creating memorable moments for our guests.

Qualifications

• 3+ years of FOH experience in high volume settings.
• Detail-oriented and capable of minimal supervision.

Responsibilities

• Create a rhythm and energy that is on brand for Roberta's.
• Run FOH seamlessly with the team.
• Ensure the restaurant is clean and ambience is right.
• Provide high-level guest resolution.
• Support training and development of new hires.

Skills

Strong leadership skills

Strong organizational skills

Problem solving skills

Ability to work independently

Food Handlers Certificate

Availability on holidays, nights, and weekends

Job description

Grand Street Pizza in New York, NY is looking for a dedicated FOH Floor Manager to lead the front-of-house team. This position requires strong leadership and organizational skills, with a minimum of 3 years FOH experience in high-volume settings. Responsibilities include ensuring excellent guest experiences, managing staff efficiently, and maintaining brand standards. The ideal candidate will work closely with the GM and AGM, contributing to a professional and welcoming environment. Join us in creating memorable moments for our guests.