FOH Service Leader – Guest Experience

Tupelo Honey; Knoxville (TN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Transportation aid

Paid time off

Parental leave

Life insurance

Dental insurance

Disability insurance

Pet insurance

Career advancement

Job summary

Tupelo Honey in Knoxville, TN seeks a Front-of-House team member to lead during shifts, ensure exceptional guest experiences, and apply menu and recipe knowledge to daily service.

The role requires strong communication, POS proficiency, and a proactive teamwork mindset. We offer a competitive compensation and a robust benefits package including health coverage, tuition aid, PTO, parental leave, and more in a fast-growing hospitality brand.

Qualifications

• At least 1 year experience in FOH service environment.
• Positive, proactive teamwork attitude.
• Ability to operate a POS system.
• Communicate clearly with managers, staff, guests and purveyors.
• Ability to move and process information quickly.
• Working knowledge of the English language.

Responsibilities

• Floor leadership during shift.
• Oversight of guest experience.
• Menu and recipe expertise.
• Oversight of shift transactions and POS

Skills

FOH experience

Teamwork

POS system proficiency

Clear communication

Fast information processing

English proficiency

Job description

Tupelo Honey in Knoxville, TN seeks a Front-of-House team member to lead during shifts, ensure exceptional guest experiences, and apply menu and recipe knowledge to daily service.

The role requires strong communication, POS proficiency, and a proactive teamwork mindset. We offer a competitive compensation and a robust benefits package including health coverage, tuition aid, PTO, parental leave, and more in a fast-growing hospitality brand.