FOH Manager: Guest Experience & Operations

Tiny Boxwoods; Austin (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Tiny Boxwoods Productions is seeking a Front of House Manager to oversee daily restaurant operations, guest relations, and service standards in Austin. You will ensure health code compliance, manage shifts, and supervise front of house staff to maintain the company’s hospitality brand.

Ideal candidates have at least two years of managerial experience in a similar environment, strong guest service skills, and the ability to multitask and lead a team in a fast-paced setting.

Qualifications

• TABC certification required.
• Texas Food Handler certification required.
• Minimum 2 years of managerial experience.
• Strong understanding of profits & losses and COGS.
• Excellent guest service skills.
• Ability to multitask and lead a team.

Responsibilities

• Oversee venue operations during shifts.
• Assist with Front of House scheduling.
• Collect daily checklists and scorecards.
• Prepare materials for weekly manager meetings.
• Ensure health code and sanitation compliance.
• Ensure TABC and Food Handler compliance for staff.
• Develop guest relations and manage reservations/events.
• Participate in hiring and terminations as needed.
• Enforce handbook policies and company protocols.
• Conduct staff performance evaluations and provide feedback.
• Attend weekly management meetings and train pre-shift staff.

Skills

Customer service

Staff supervision

Multitasking

Communication

Flexibility

Attention to detail

Team player

Food safety

Job description

Tiny Boxwoods Productions is seeking a Front of House Manager to oversee daily restaurant operations, guest relations, and service standards in Austin. You will ensure health code compliance, manage shifts, and supervise front of house staff to maintain the company’s hospitality brand.

Ideal candidates have at least two years of managerial experience in a similar environment, strong guest service skills, and the ability to multitask and lead a team in a fast-paced setting.