FOH Lead: Guest Experience + Health & Dental After 60 Days

Tinys Milk & Cookies West University; Houston (TX); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid vacation after 1 year

Job summary

Tiny Boxwoods is seeking a Front of House Lead to supervise shifts behind the bar and ensure exceptional guest service. You will cultivate a positive culture, train staff, and uphold brand standards in a fast-paced restaurant setting.

The role emphasizes strong leadership, hospitality, and the ability to multitask while maintaining accuracy in beverage and service execution. Benefits include health, dental, and vision after 60 days and two weeks of paid vacation after one year of continuous

Qualifications

• Ability to memorize recipes and beverage lists.
• Flexible availability in scheduling.
• Capacity to multitask.
• Ability to work as part of a team.
• Barista skills.

Responsibilities

• Organize and supervise shifts
• Deliver superior service and maximize guest satisfaction
• Respond efficiently and accurately to guest comments and complaints
• Train new and current staff
• Enforce handbook policies and company protocols
• Provide constructive feedback when necessary
• Control operations costs and identify measures to reduce waste
• Maintain health code standards, ensuring compliance with sanitation and safety regulations
• Maintain all checklists
• Overseeing inventory and ordering products
• Estimate future needs for goods, restaurant supplies and paper goods
• Clear communication skills
• Strong leadership, motivational and people skills
• Be able to maintain a fast‑paced environment
• Close attention to detail
• Ability to competently use the restaurant POS system
• Promise to maintain the company's brand and image through hard work, service and a sincere love for hospitality
• Can perform barista position should the business needs dictate
• Works on special projects and other duties as assigned

Skills

Barista skills

Memorize recipes

Flexible availability

Multitask

Team player

Job description

Tiny Boxwoods is seeking a Front of House Lead to supervise shifts behind the bar and ensure exceptional guest service. You will cultivate a positive culture, train staff, and uphold brand standards in a fast-paced restaurant setting.

The role emphasizes strong leadership, hospitality, and the ability to multitask while maintaining accuracy in beverage and service execution. Benefits include health, dental, and vision after 60 days and two weeks of paid vacation after one year of continuous