FOH Manager

Saveway USA Corporation; Columbus (OH); On-site; USD 48,000 - 58,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Staff Discounts

Opportunities for advancement

Job summary

Grandview Café in Columbus, OH is seeking an experienced and motivated Manager to oversee daily operations of the bar, lead a team of bartenders, servers, and support staff, and drive exceptional guest experiences while collaborating with the General Manager on cocktails and events.

The role requires 2–4 years FOH/bartending and at least 1 year in Front of House management, strong leadership and cost-control skills, and the ability to work nights, weekends and holidays.

Qualifications

• At least 2-4 years of Front of House/Bartending experience.
• At least 1 year of Front of House management experience.
• Strong cocktail knowledge and passion for the beverage industry.
• Excellent leadership, communication, and problem solving skills.
• Understanding of inventory management and cost control.
• Ability to work nights, weekends and holidays as needed.
• Commitment to providing an outstanding guest experience.

Responsibilities

• Oversee daily FOH operations and ensure exceptional guest experiences.
• Lead bartenders, servers, and support staff.
• Manage inventory and coordinate with General Manager on cocktails and events.
• Run opening/closing duties and maintain cash handling.
• Enforce uniform, cleanliness, and Steps of Service.
• Address guest concerns and uphold brand standards.
• Assist with re-fired orders and guest service.

Skills

FOH / Bartending experience

Front of House management

Cocktail knowledge

Leadership & communication

Inventory management & cost control

Night/weekend/holiday availability

Guest experience focus

Job description

Grandview Café was founded in 1925, becoming a staple in Columbus for 100 years. The restaurant’s inception began just post-prohibition, creating a unique vibe throughout each decade, and we are proud that the community has remained a consistent focus throughout.

The legacy of Grandview Café is not only defined by the adaptability of our team and the consistency in our leadership, but in how we treat everyone who walks through our doors. We are looking for an experienced and motivated Manager to join our team and help us continue raising the bar year after year. We have no doubt that you will feel right at home here.

As Manager, you will oversee the daily operations of the bar, ensure exceptional guests experience, and lead a team of bartenders, servers, and support staff. You’ll manage inventory, optimize workflow, and collaborate with the General Manager to execute innovative cocktails, promotions, and events that drive revenue and keep customers coming back.

Key Responsibilities:

• Monitors opening duties of all FOH employees daily and ensures the restaurant is always set up for success.
• Ensures all FOH checklists, both opening and closing, are completed, and signed off on by staff and management; makes sure all checklists are filed in the office at the end of each day.
• Counts drawers and deposits at the beginning and end of each shift to match with previous shifts counts and reports.
• Ensures that all FOH staff are following the Steps of Service and are giving every guest a satisfactory and memorable experience.
• Supports servers and bartenders by greeting tables, running food and drinks, taking orders when necessary, bussing tables, and crafting drinks as needed.
• Runs any re-fired orders to tables and engages with guests to rectify any errors.
• Addresses guest complaints and partners with fellow managers to take careful corrective action to rectify any issues.
• Checks that all FOH staff are in proper uniform during their shifts.
• Hold pre-shift meetings to ensure that all FOH staff are up to date on all daily specials, 86’d items, and any events.
• Continually maintains the cleanliness and orderliness of the restaurant by completing cleaning duties throughout the shift.
• Maintains the appropriate atmosphere of the restaurant by making sure music is at proper volume, all televisions are tuned to the correct channel, controlling the temperature for guest comfort, and ensuring all lighting is at the appropriate levels.
• Handles the checkouts and cash of all servers and bartenders.
• Reviews bar and restaurant deliveries and places invoices in the designated inbox.
• Completes customer discounts, voids, or Point of Sale adjustments for food errors, spillage, and complaints.
• Batches credit card payments.
• Enact disciplinary actions per company policies for FOH employees as needed to correct any improper behaviors and plays witness for disciplinary actions taken by fellow members of management.
• Performs restaurant walk-throughs throughout the day to make sure all is in order.
• Sets alarms and double checks all doors and windows are locked at the end of each day.
• Perform all other duties assigned.

Qualifications:

• At least 2-4 years of Front of House/Bartending experience
• At least 1 year of Front of House management experience
• Strong cocktail knowledge and passion for the beverage industry
• Excellent leadership, communication, and problem solving skills
• Understanding of inventory management and cost control
• Ability to work nights, weekends and holidays as needed
• Commitment to providing an outstanding guest experience

What We Offer:

• Competitive Pay ($48,000-$58,000)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Staff Discounts
• Opportunities for advancement

Grandview Café is Grandview’s #1 neighborhood bar! We have been a walkable getaway for our Columbus and Grandview neighbors since 1925. From the restaurant’s inception during Prohibition to this Digital Era, through the change of fare from Greek cuisine to comfort food, the vibe has always been unique to the times while the message of community has remained the same.