Front of House Manager, Restaurant

Bar 145; Grandview (OH); On-site; CAD 71,000 - 99,000; Full time

Job summary

Unknown in Grandview, OH is seeking a Front of House Manager to oversee all aspects of restaurant operations and ensure exceptional guest service. The role requires staffing the restaurant adequately, managing shifts, and leading a team through coaching and training.

Responsibilities include budgeting and P&L oversight, enforcing cash controls, and maintaining high standards of cleanliness and food quality.

Qualifications

• Bachelor’s Degree or equivalent combination of education and experience.
• Minimum of 3 years of experience as salaried manager in full service, casual dining.
• Experience with full service alcohol serving facility desirable.
• Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction.
• Demonstrated leadership skills, including coaching, directing, and motivating a team.

Responsibilities

• Oversee every aspect of restaurant operations.
• Ensure excellent guest service that meets or exceeds expectations.
• Ensure the restaurant is adequately staffed to meet guest needs.
• Manage day-to-day operations including profit & loss and cash controls.
• Develop and control annual operating budget with area supervisor; manage P&L centers.
• Lead interviewing, hiring, training, and supervising employees.
• Handle administrative duties related to finances and personnel.
• Manage shifts, scheduling, and staff support to uphold standards.

Skills

Leadership

Staff training

Guest service

Operations management

Education

Bachelor’s degree or equivalent

Job description

Job 119200 - Front of House Manager, Restaurant
Grandview, OH

• Oversee every aspect restaurant operations.
• Ensures excellent guest service that meets or exceeds expectations.
• Ensures that the restaurant is adequately staffed to meet guest needs.
• Controlling day-to-day operations - profit & loss, by following cash control/security procedures, reviewing financial reports, and taking appropriate actions.
• Working with area supervisor to develop the restaurant's annual operating budget and control all profit and loss centers, including food, beverage, supply, utility and labor costs.
• Operating the business in accordance with the company policies and applicable laws.
• Will directly impact interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Responsible for all financial (invoices, reporting) and personnel/payroll related administrative duties, completed accurately, on time and in accordance with Company policies and procedures.
• Manage all shifts, which include daily decision-making, staff support, scheduling and planning while upholding standards, product quality and cleanliness.
• Maximizing table turnover, sales per guest, and sales per hour.
• Enforcing safe work behaviors to maintain a safe environment for both guests and crew members.
• Monitor daily activities to ensure quality food and cleanliness standards.
• Meet the restaurant's P&L, and expense goals
• Promoting suggestive selling techniques.
• Maintaining professional behavior while creating a warm, fun, friendly, and hospitable atmosphere.
• Prepare quarterly Sales and projections for area supervisor approval including follow up on store action plans.
• Develop and Train Wait staff and hosts

Requirements

• Bachelor’s Degree or equivalent combination of education and experience
• Minimum of 3 years of experience as salaried manager in full service, casual dining
• Experience with full service alcohol serving facility desirable
• Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
• Demonstrated leadership skills, including coaching, directing, and motivating a team
• Some exposure to P&L and sales building highly desirable