FOH Lead/Supervisor

The Lightwell Hotel and Spa; Hood River (OR); On-site; USD 22,000 - 33,000; Part time

Benefits offered by this job

Health insurance

Paid Time Off

Employee Discounts

Parking Benefit

Job summary

The Lightwell Hotel and Spa in Hood River, OR is seeking an experienced FOH Lead/Supervisor to oversee service, take orders, and ensure guests have a warm, memorable dining experience.

As MOD when needed, you will mentor staff, coordinate sections, and help manage shifts with flexibility for days and weekends. This role offers growth opportunities within a dynamic hospitality team.

Qualifications

• One year of bartending/serving experience, preferably in a leadership role.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Must be 21 years of age or older and have an Oregon Food Handler's card and OLCC permit (or ability to obtain).
• Availability for days, nights, weekends, and holidays.

Responsibilities

• Exhibit leadership, communication, and multitasking while maintaining hospitality.
• Keep service running smoothly and handle guest issues with warmth.
• Assist with scheduling, assigning sections, and service cuts.
• Act as Manager on Duty (MOD) when the manager is not present.
• 2/3 shifts per week.
• Greet and seat customers, take orders, and deliver meals and drinks.

Skills

Leadership

Communication

Interpersonal

Team leadership

Job description

We are currently seeking a friendly hospitality professional to join our team as an FOH Lead/Supervisor at Lightwell Hotel and Spa in Hood River, OR.

As the FOH Lead/Supervisor, you will be responsible for taking orders, serving food and beverages, providing leadership to the service team, and ensuring that our guests have a positive dining experience.

Supervisor Responsibilities:

• Exhibit excellent leadership, communication, and multitasking skills while maintaining superior hospitality and a positive attitude.
• Keep service running smoothly, promptly handling guest issues with warmth and discretion, assisting the team throughout service.
• Assist with scheduling, assigning sections, and making appropriate service cuts.
• Act as Manager on Duty (MOD) when the manager is not present.
• 2/3 shifts per week

Bartender/Server Responsibilities:

• Greet and seat customers in a friendly and professional manner.
• Take food and drink orders accurately.
• Prepare and/or deliver orders to the correct guests in a timely, professional manner.
• Ensure customer satisfaction by checking in with guests and addressing any issues.
• Handle cash and credit card transactions.
• Maintain a clean and organized work environment.
• 2/3 shifts per week

Requirements:

• One year of bartending/serving experience, preferably in a leadership role.
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Attention to detail
• Must be able to stand and walk for long periods of time
• Must be 21 years of age or older
• Valid Oregon Food Handler's card and OLCC permit (or ability to obtain)
• Availability for days, nights, weekends, and holidays

Compensation & Benefits:

• Hourly wage plus tips when eligible (tip eligible when serving or bartending, no tips when MOD)
• Health insurance (eligible per company policy)
• Paid Time Off
• Employee Discounts
• Parking Benefit for Full-Time employees