FOH Brewery Manager - Lead Service, Growth & Flex Schedule

Looking Glass Brewing Company, Inc.; DeWitt (MI); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Looking Glass Brewing Company, Inc. is seeking an experienced Front of House Manager to oversee restaurant operations during shifts and lead FOH staff. The role focuses on exceptional customer service, sales growth, and smooth daily operations in a brewery environment.

The ideal candidate has 2–3 years as a server or bartender and at least 2 years in FOH management, plus strong leadership and communication skills. Competitive compensation with tips and advancement opportunities are offered.

Qualifications

• Proven work experience in restaurant supervision or hospitality management.
• Proven customer service experience as a manager.
• Extensive F&B knowledge and craft beverage awareness.
• Strong leadership, motivational and people skills.
• Acute financial management skills.
• FOH Supervisor with minimum 2 years experience (references).

Responsibilities

• Coordinate daily Front of the House brewery operations.
• Deliver superior service and maximize customer satisfaction.
• Continuously touch tables and get to know guests.
• Respond efficiently and accurately to customer complaints.
• Regularly review product quality.
• Organise and supervise shifts.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for craft beverages cans, bar supplies, and cleaning products.
• Ensure compliance with sanitation, TIPS and safety regulations.
• Maintain the restaurant's good image and suggest improvements.
• Control operational costs and identify waste-reduction measures.
• Promote the brand in the local community via events and social media.
• Train new and current employees on proper customer service practices.
• Implement policies and protocols for future operations.
• Oversee opening and closing tasks and balance cash drawers.

Skills

Leadership

Customer service

Communication

Problem solving

Financial management

Scheduling

Education

High school diploma/GED

Tools

Restaurant management software

POS software

Microsoft Office

Job description

Looking Glass Brewing Company, Inc. is seeking an experienced Front of House Manager to oversee restaurant operations during shifts and lead FOH staff. The role focuses on exceptional customer service, sales growth, and smooth daily operations in a brewery environment.

The ideal candidate has 2–3 years as a server or bartender and at least 2 years in FOH management, plus strong leadership and communication skills. Competitive compensation with tips and advancement opportunities are offered.