FOH Assistant GM: Drive Guest Experience & Team Excellence

New Orleans LGBTQ Hospitality Alliance; New Orleans (LA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401k with company match

Paid vacation

Dining credits

Career progression

Job summary

Cochon Butcher is seeking an energetic Assistant General Manager to support daily operations under the General Manager’s supervision. You will lead front-of-house operations, maintain high standards for food, beverage and service, and foster a warm, guest-focused atmosphere at our vibrant New Orleans location.

Ideal candidates bring 1–3 years in a similar role, excellent communication, and proven ability to manage multiple tasks with consistency and hospitality.

Qualifications

• 1–3 years in the same or similar role.
• Strong guest service and hospitality knowledge.
• Excellent verbal and written communication.
• Ability to manage multiple tasks and prioritize.
• Proactive, team-oriented leadership.

Responsibilities

• Execute and maintain quality and consistency of food, beverage and service with full adherence to standards; act with a sense of urgency, be friendly, professional, and engaged
• Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service
• Proactively interact with restaurant guests; build loyalty and face/name recognition
• Positively handle guest requests and accept feedback
• Regularly measure and evaluate service through restaurant service audits, and leveraging guest/employee feedback
• Maintain highest level of safety, security, sanitation, and cleanliness of restaurant
• Staff, train and develop guest-focused employeesSound decision making capability
• Assist with inventory counts, costs, and maintenance as specified by GM
• Performs other job-related duties as assigned
• Coaches, councils and disciplines employees
• Oversees all Front of House scheduling
• Manages review cycles and Performance reviews
• Responsible for payroll and maintaining employee records

Skills

Interpersonal skills

Work experience

Multi-tasking

Problem solving

Guest service

Team motivation

Verbal & written communication

Organizational skills

Planning & follow-up

Active listening

Job description

Cochon Butcher is seeking an energetic Assistant General Manager to support daily operations under the General Manager’s supervision. You will lead front-of-house operations, maintain high standards for food, beverage and service, and foster a warm, guest-focused atmosphere at our vibrant New Orleans location.

Ideal candidates bring 1–3 years in a similar role, excellent communication, and proven ability to manage multiple tasks with consistency and hospitality.