FOC Technical Lead: Data Center Ops & Training

Amazon Web Services (AWS); Herndon (VA); On-site; USD 111,000 - 186,000; Full time

Job summary

Amazon Data Services, Inc. in Herndon, VA seeks a technical specialist for the Facility Operation Center to lead global data center operations coordination, training, and documentation. The role focuses on proactive monitoring, event leadership, and driving efficiency through data-driven actions.

Candidates should bring deep experience in electrical/mechanical data center infrastructure, and a track record of cross-region collaboration, program management, and knowledge-sharing across teams.

Qualifications

• Knowledge of critical data center equipment.
• Experience in Data Center Engineering Operations with electrical and mechanical infrastructure.
• Proficiency in MS Excel, Word, and Windows OS.

Responsibilities

• Provide support during Critical Site (CSE) and Large Scale (LSE) events as FOC point of contact.
• Deep dive post-event data and review After Action Reports (AAR) to ensure standards.
• Lead KPI delivery to develop and drive efficiency projects reducing manual tasks.
• Lead organizational and team level goals and drive continuous improvement in processes.
• Create and maintain FOC technical documentation and training materials.

Skills

Critical data center equipment

Data Center Engineering Operations

MS Excel

Windows OS

Education

Bachelor's degree in Electrical or Mechanical Engineering

Tools

MS Excel

Power monitoring systems

Windows Operating Systems

Job description

Amazon Data Services, Inc. in Herndon, VA seeks a technical specialist for the Facility Operation Center to lead global data center operations coordination, training, and documentation. The role focuses on proactive monitoring, event leadership, and driving efficiency through data-driven actions.

Candidates should bring deep experience in electrical/mechanical data center infrastructure, and a track record of cross-region collaboration, program management, and knowledge-sharing across teams.