Remote Facility Operations Center Engineer

Amazon Web Services, Inc.; Herndon (VA); On-site; USD 52,000 - 91,000; Full time

Benefits offered by this job

RSUs

Sign-on bonus

401(k) matching

Paid time off

Parental leave

Health insurance

Job summary

Amazon Web Services, Inc. in Herndon, VA seeks a dynamic FOC Engineer to monitor and support critical data center infrastructure remotely. You will work with onsite teams to maintain power and cooling systems and respond rapidly to events, ensuring uptime for AWS services.

The role emphasizes problem-solving skills, adherence to safety standards, and effective communication with cross-functional teams in a high-volume environment.

Qualifications

• 2+ years of relevant work experience.
• Experience in technical support or troubleshooting and documenting findings.
• 3+ years in a customer-facing IT role or physical security systems/infra work.

Responsibilities

• Provide remote monitoring of data center power and cooling infrastructure.
• Support onsite operations teams and coordinate event responses.
• Troubleshoot and document findings, escalating when needed.

Skills

Technical support

Troubleshooting

Customer facing IT

Education

Bachelor's degree in Electrical/Mechanical Engineering or related field

Tools

Data center engineering

Low voltage cabling

Network design

Job description

Amazon Web Services, Inc. in Herndon, VA seeks a dynamic FOC Engineer to monitor and support critical data center infrastructure remotely. You will work with onsite teams to maintain power and cooling systems and respond rapidly to events, ensuring uptime for AWS services.

The role emphasizes problem-solving skills, adherence to safety standards, and effective communication with cross-functional teams in a high-volume environment.