FOC Lead and PM

DataOne Systems; Dallas (TX); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Health savings account

Life insurance

Paid time off

Professional development assistance

Referral program

Vision insurance

Job summary

DataOne Systems is seeking a Fiber Optic Characterization Lead Technician / PM experienced in testing and network troubleshooting. You will lead field-testing initiatives, manage test equipment, supervise technicians, and provide customers with updates on milestones and progress.

The role requires coordinating with customers during maintenance windows, producing final reports, and ensuring safety and quality across projects. This on-the-road position offers a competitive salary and benefits.

Qualifications

• High school or equivalent required; vocational/technical/business school desired.
• Valid US driver's license is required.
• Minimum 5 years of telecommunications training and/or experience.
• Demonstrated proficiency as Fiber Characterization Technician (B-Side).

Responsibilities

• Manage all test equipment assigned to the project.
• Ensure all test equipment is current on calibration.
• Write and present daily reports as needed.
• Supervise technicians and assign tasks.
• Coordinate testing timing within the customer maintenance window.
• Provide on-site interface with customer contacts and deliver final paperwork on time.

Skills

Problem solving

Driver's license

Organizational skills

Customer service

Technical aptitude

Color vision

Hearing

Microsoft Office

Critical thinking

Education

High school diploma or equivalent

Tools

COWAN

BTAS

Vendor Specific Software

Job description

Job Summary

We are seeking a Fiber Optic Characterization Lead Technician /PM will be experienced in all aspects of fiber optic testing and network troubleshooting. Responsible for all aspects of the field-testing process and provide direction as the project manager. Provides customers with continuous updates about milestones; arriving on site, completing work, departing a site, etc., plus progress on the overall project and information which needs to be relayed to the customer. The FC Lead/PM Is considered lead worker or ‘In Charge of’ all FC projects

Major Responsibilities / Duties

• CD / PMD testing - Long shot.
• Manage all Test Equipment which has been assigned to the project.
• Ensure that all test equipment is current on calibration.
• Writing and presenting daily reports as needed.
• Assigning specific tasks to subordinates (B-side technician) and monitoring their work ethics for efficiency, quality, and safety.
• Supervise all starts, breaks, and quitting time.
• Responsible for the accuracy in the test results of each technician by verifying data from opposite end before leaving the site.
• Must coordinate the timing and procedures of doing testing within the customer’s maintenance window.
• Responsible for the accuracy of all the final paperwork required and turned over to the customer in a timely manner.
• Completes quality assurance procedure and check the final reports for errors.
• Ensure the safety, quality, and efficiencies of our crew.
• Interfaces with customer contacts on projects and work orders.
• Provides technical support for customer contacts and Technicians on request.
• Attends project planning and progress meetings with or without the customer contacts assigned.
• Understands, adheres to, and promotes the Environmental, Health & Safety policies of Telecommunication standards.

Position Qualifications / Requirements

• High school or equivalent. Vocational/Technical Business School desired.
• Must possess a valid US Driver’s License.
• Think critically and problem solve.
• Handle confidential/sensitive information with discretion.
• Good judgment.
• Organizational skills.
• Customer service skills.
• Must have color vision and good hearing.
• Proficient with Microsoft Office and Vendor Specific Software.
• Strong technical aptitude.
• Minimum of 5 years telecommunications training and/or experience.
• Must have demonstrated proficiency and profitability at Fiber Characterization Technician (B-Side).

Work Requirements

• Proficient use of all tools.
• Prolonged standing.
• Able to manage multiple projects/teams at any one time
• Climbing of stairs, ladders, and/or scaffolds.
• Carrying of loads up and down stairs.
• Reaching and/or grasping.
• Stopping, walking, kneeling, bending, crawling, and crouching.
• Carrying, pushing and/or pulling.
• Must work outdoors in all weather conditions.
• Finger and wrist dexterity and hand/eye coordination.
• Heavy physical effort (usually lifting/moving up to 70 pounds).
• Exposure to noisy or dusty conditions.
• Exposure to chemicals and solvents.
• Exposure to mechanical, electrical, and/or other hazards.
• Use of standard office equipment.
• General testing knowledge required. (Ex. Fibers, COWAN, BTAS, etc.)

Supervisory Responsibility

• Supervises, trains, provides work direction and problem-solving assistance for FC technicians.

Job Type: Full-time

Pay: $80,000.00 - $90,000.00 per year

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Experience

• Chromatic dispersion testing: 2 years (Required)

Work Location: On the road

DataOne IS AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sex, marital status, gender identity or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.