FM & OSS Operations Specialist

MultiCare Health System; United States; On-site; USD 83,000 - 119,000; Full time

Job summary

MultiCare Health System is seeking an FM & OSS Operations Specialist to organize, analyze, and manage high-value projects and programs in support of Facility Management & Operations Support Services. The role entails advanced administrative management of complex supplier contracts, certifications, and documentation.

You will develop plans, respond to leadership requests, prepare contracts and amendments, oversee vendor compliance and performance, and generate complex reports to guide

Qualifications

• Bachelor's degree required in business/healthcare/administration or related field.
• Three years of experience in operations, facilities administration, project coordination, business operations, healthcare support services, or related field.
• In lieu of a degree, a combination of experience and education will be considered.
• Experience preparing reports, analyzing operational data, and supporting business processes.

Responsibilities

• Develops, implements and tracks complex plans and functions for FM&OSS leadership as the accountable individual.
• Receives leadership requests to provide information; identifies, researches, analyzes and addresses specific leader concerns.
• Prepare advanced agreements for contracted services. This includes preparing new contracts, renewals, and amendments.
• Oversee the coordinator of compliance procedures, construction, facility maintenance, and landscaping requirements with vendors.
• Manage vendor performance using established processes and systems.
• Prepare complex reports for review.
• Guide the project management process involving internal and external contributors and vendors.

Skills

Operations coordination

Data analysis

Report preparation

Vendor management

Education

Bachelor's degree in Business Administration, Healthcare Administration, Facilities Management, Public Administration, Operations Management, or related field

Job description

Join a team that shares your calling At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home. FTE: 1.0, Shift: Days, Schedule: _

Position Summary

The FM (Facilities Management) & OSS (Operational Support Services) Operations Specialist is responsible for organizing, analyzing, and managing high value projects and programs in support of Facility Management & Operations Support Services (FM&OSS) operations functions and transformation.

You will provide advanced administrative management of complex supplier contracts, certifications, and documentation.

Responsibilities

• Develops, implements and tracks complex plans and functions for FM&OSS leadership as the accountable individual
• Receives leadership requests to provide information; identifies, researches, analyzes and addresses specific leader concerns
• Prepare advanced agreements for contracted services. This includes preparing new contracts, renewals, and amendments.
• Oversee the coordinator of compliance procedures, construction, facility maintenance, and landscaping requirements with vendors.
• Manage vendor performance using established processes and systems.
• Prepare complex reports for review.
• Guide the project management process involving internal and external contributors and vendors.

Requirements

• Bachelor's degree in Business Administration, Healthcare Administration, Facilities Management, Public Administration, Operations Management, or related field.
• Relevant experience.
• In lieu of a degree, a combination of experience and education will be considered.
• Three (3) years of experience in operations, facilities administration, project coordination, business operations, healthcare support services, or related field.
• Experience preparing reports, analyzing operational data, and supporting business processes.

Why MultiCare?

Rooted in the local community

Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.

Growth and education

Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.

Well-being and support

Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.

Living our values

Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.

Belonging for all

Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.

Pacific Northwest lifestyle

Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $82,888.00 - $119,288.00 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align. Associated benefit information can be viewed here.

About MultiCare

MultiCare is a not-for-profit health care organization with more than 28,000 team members, including employees, providers and volunteers.

MultiCare has been caring for our community for well over a century, since the founding of Tacoma’s first hospital and today is the largest community-based, locally governed system of health in the state of Washington, serving communities across Washington and Northern Idaho.

MultiCare’s comprehensive system of health includes numerous primary care, urgent care and specialty services — including Mary Bridge Children’s Hospital & Health Network; MultiCare Indigo Urgent Care; Pulse Heart Institute; MultiCare Medical Associates, affiliated physicians; MultiCare Rockwood Clinic, the largest multispecialty clinic in the Inland Northwest region; and MultiCare Connected Care, our Accountable Care Organization. Thirteen hospitals complete the organization: Allenmore Hospital, Auburn Medical Center, Capital Medical Center, Covington Medical Center, Deaconess Hospital, Good Samaritan Hospital, Mary Bridge Children’s Hospital — the Puget Sound region’s only children’s hospital and state‑designated Level II Pediatric Trauma Center for Western Washington — Overlake Medical Center, Navos Behavioral Health Hospital, Valley Hospital, Yakima Valley Hospital, Tacoma General Hospital — which is home to the South Puget Sound region’s only Level IV Neonatal Intensive Care Unit — and Wellfound Behavioral Health Hospital.

Our core values of Respect, Integrity, Stewardship, Excellence, Collaboration, Kindness and Joy, serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.

MultiCare is also proud of our commitment to workforce diversity and culturally competent care. This commitment is led by our CEO and supported through employee education and community outreach.

Equal Employment Opportunity

MultiCare provides equal employment opportunity to all employees and job applicants. We do not tolerate discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Accommodation

If you are an external job applicant who requires reasonable accommodation in the job application process, please contact the Employee Resource Center (ERC) at 253-403-6947 and we will assist you with submitting a ticket to initiate your request for accommodation. If you are a current employee, you can submit an ERC ticket or call the ERC for assistance.