FM & OSS Operations Specialist

MultiCare Health System; Tacoma (WA); On-site; USD 83,000 - 119,000; Full time

Job summary

MultiCare Health System is seeking an FM & OSS Operations Specialist to organize, analyze and manage high‑value projects supporting Facility Management & Operations Support Services. You will handle advanced administrative management of complex supplier contracts, certifications and documentation.

Ideal candidates have a Bachelor's in a related field and at least three years of experience in operations or facilities administration, with strong reporting and data analysis skills.

Qualifications

• Bachelor's degree in Business Administration, Healthcare Administration, Facilities Management, Public Administration, Operations Management, or related field.
• Three years of experience in operations, facilities administration, project coordination, or related field.
• Experience preparing reports and analyzing operational data to support business processes.

Responsibilities

• Develops, implements and tracks complex FM&OSS plans for leadership as the accountable individual.
• Receives leadership requests to provide information; researches, analyzes and addresses concerns.
• Prepare advanced agreements for contracted services, including renewals and amendments.
• Oversee compliance procedures, construction, facility maintenance, and landscaping requirements with vendors.
• Manage vendor performance using established processes and systems; prepare complex reports.
• Guide the project management process involving internal and external contributors and vendors.

Skills

Operational analysis

Vendor management

Project coordination

Education

Bachelor's degree in Business Administration / Healthcare Administration / Facilities Management

Tools

Contracts management software

Excel/Reporting tools

Job description

Join a team that shares your calling

At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

Join a team that shares your calling

At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

FTE: 1.0, Shift: Day, Schedule: Mon - Fri

Position Summary

The FM (Facilities Management) & OSS (Operational Support Services) Operations Specialist is responsible for organizing, analyzing, and managing high value projects and programs in support of Facility Management & Operations Support Services (FM&OSS) operations functions and transformation. You will provide advanced administrative management of complex supplier contracts, certifications, and documentation.

Responsibilities

• Develops, implements and tracks complex plans and functions for FM&OSS leadership as the accountable individual
• Receives leadership requests to provide information; identifies, researches, analyzes and addresses specific leader concerns
• Prepare advanced agreements for contracted services. This includes preparing new contracts, renewals, and amendments.
• Oversee the coordinator of compliance procedures, construction, facility maintenance, and landscaping requirements with vendors.
• Manage vendor performance using established processes and systems. Prepare complex reports for review.
• Guide the project management process involving internal and external contributors and vendors.

Requirements

• Bachelor's degree in Business Administration, Healthcare Administration, Facilities Management, Public Administration, Operations Management, or related field. Relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Three (3) years of experience in operations, facilities administration, project coordination, business operations, healthcare support services, or related field.
• Experience preparing reports, analyzing operational data, and supporting business processes.

Why MultiCare?

Rooted in the local community

Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.

Growth and education

Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.

Well-being and support

Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.

Living our values

Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.

Belonging for all

Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.

Pacific Northwest lifestyle

Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $82,888.00 - $119,288.00 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.