Flow Controller-Wed-Sat 630AM-5PM

Socket.dev; Ocala (FL); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision after 60 days

401K with matching program

STD, LTD

Vacation and sick time

Friendly and Open Door culture

Job summary

Socket.dev in Ocala, FL is seeking a customer service-focused Shipping Clerk to manage incoming calls, verify shipments, schedule carrier appointments, and process deliveries. The role emphasizes GMP compliance and accurate record-keeping within a manufacturing environment.

The position requires at least 3 months of customer service experience, strong communication and data-entry skills, and the ability to multitask across duties.

Qualifications

• High School Diploma or GED or equivalent.
• 3 months verifiable customer service experience.
• Strong written and verbal communication skills.
• Outstanding computer and data entry skills.
• Ability to effectively multi-task.

Responsibilities

• Provide excellent customer service and manage incoming calls.
• Verify shipments by comparing info against bills of lading, invoices, and orders.
• Schedule and review daily delivery and carrier appointments.
• Process incoming deliveries and check in/out tractors and trailers.
• Complete outbound loads and resolve shipping/receiving issues with internal staff.
• Maintain records, audits, and reports (e.g., yard audits, inventory tracking).
• Ensure GMP compliance and report noncompliance.
• Follow safety rules and perform other duties as assigned.

Skills

Customer service

Communication

Data entry

Multi-tasking

Education

High School Diploma or GED

Tools

Dockmaster Updates

Job description

Provide excellent customer service and manage incoming calls.

• Verify incoming and outgoing shipments by comparing identifying information and measuring items against bills of lading, invoices, and orders.
• Schedule and review daily delivery and carrier appointments.
• Process incoming deliveries and check in/out all tractors and trailers promptly.
• Complete and process outbound loads accurately. Resolve any issues with shipping and/or receiving with internal staff.
• Complete and file all daily audits/reports and paperwork, including but not limited to TDR verification, yard audits, Dockmaster Updates, FUD Reports, Peculiar inventory tracking, etc.
• Maintain effective communication, visibility and actively participate within the team and all staffing needs and with IB/OB clerks.
• Resolve shipping and receiving issues in collaboration with internal teams.
• Maintain accurate records and complete daily audits, including yard checks and inventory tracking.
• Ensure compliance with Good Manufacturing Practices and report any noncompliance.
• Investigate and reconcile discrepancies such as mis-shipped packages or damaged goods.
• Follow all company safety rules and assist in enforcement.
• Perform other duties as assigned.

Benefits:

• Medical, Dental, Vision after 60 days of employment (Options available)
• 401K with matching program
• STD, LTD
• Vacation and sick time
• Friendly and Open Door culture

Salary:$22.00 per hour Shift Differential $1.50

Shift: BHD
Wednesday-Saturday 6:30 AM - 5:00 PM

Qualifications

• High School Diploma or GED; or equivalent combination of experience and education.
• 3 months verifiable customer service experience.
• Strong written and verbal communication skills.
• Outstanding computer and data entry skills.
• Ability to effectively multi-task.