Flow Controller: Sun-Wed 630AM-5PM

Socket.dev; Ocala (FL); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, vision after 60 days

401K with matching

STD, LTD

Vacation and sick time

Friendly and Open Door culture

Job summary

Socket.dev in Ocala, FL is seeking a detail-focused shipping/receiving clerk to provide excellent customer service while managing incoming calls and processing shipments.

Responsibilities include verifying shipments, scheduling deliveries, checking in/out tractors and trailers, processing outbound loads, maintaining records, and ensuring GMP compliance, with a $22.00 per hour base plus a $1.50 shift differential.

Qualifications

• High school diploma or GED required.
• Minimum 3 months verifiable customer service experience.
• Strong written and verbal communication skills essential.
• Outstanding computer and data entry skills required.
• Ability to effectively multi-task in a busy environment.

Responsibilities

• Verify incoming and outgoing shipments by comparing information and orders.
• Schedule and review daily delivery and carrier appointments.
• Process deliveries and check in/out tractors and trailers promptly.
• Complete outbound loads and resolve shipping/receiving issues with internal staff.
• Maintain daily audits and records, including yard checks and inventory tracking.
• Ensure compliance with GMP and report any noncompliance.
• Investigate discrepancies and reconcile mis-shipped or damaged goods.
• Follow safety rules and assist in enforcement.
• Perform other duties as assigned.

Skills

High school diploma or GED

Customer service experience

Written communication

Verbal communication

Data entry

Multi-tasking

Education

High school diploma or GED

Job description

Provide excellent customer service and manage incoming calls.

• Verify incoming and outgoing shipments by comparing identifying information and measuring items against bills of lading, invoices, and orders.


• Schedule and review daily delivery and carrier appointments.


• Process incoming deliveries and check in/out all tractors and trailers promptly.


• Complete and process outbound loads accurately. Resolve any issues with shipping and/or receiving with internal staff.


• Complete and file all daily audits/reports and paperwork, including but not limited to TDR verification, yard audits, Dockmaster Updates, FUD Reports, Peculiar inventory tracking, etc.


• Maintain effective communication, visibility and actively participate within the team and all staffing needs and with IB/OB clerks.


• Resolve shipping and receiving issues in collaboration with internal teams.


• Maintain accurate records and complete daily audits, including yard checks and inventory tracking.


• Ensure compliance with Good Manufacturing Practices and report any noncompliance.


• Investigate and reconcile discrepancies such as mis-shipped packages or damaged goods.


• Follow all company safety rules and assist in enforcement.


• Perform other duties as assigned.

Benefits:

• Medical, Dental, Vision after 60 days of employment (Options available)


• 401K with matching program


• STD, LTD


• Vacation and sick time


• Friendly and Open Door culture

Salary:$22.00 per hour Shift Differential $1.50

Shift: FHD
Sunday - Wednesday 6:30 AM - 5:00 PM

Qualifications

• High School Diploma or GED; or equivalent combination of experience and education.


• 3 months verifiable customer service experience.


• Strong written and verbal communication skills.


• Outstanding computer and data entry skills.


• Ability to effectively multi-task.