Flow Controller: Sun-Wed 630PM-5AM

Socket.dev; Ocala (FL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401K with match

STD/LTD

Vacation and sick time

Friendly culture

Job summary

Socket.dev in Ocala, FL is seeking a reliable associate to provide exceptional customer service and manage shipping/receiving tasks. You will verify shipments, schedule deliveries, and process inbound/outbound loads, ensuring accuracy and timely updates.

The role requires strong communication, data entry accuracy, and the ability to multi-task in a fast-paced environment. A 60-day benefits window applies, with opportunities for growth within the logistics team.

Qualifications

• High School Diploma or GED required.
• 3 months verifiable customer service experience.
• Strong written and verbal communication skills.
• Outstanding computer and data entry skills.
• Ability to effectively multi-task.

Responsibilities

• Provide excellent customer service and manage incoming calls.
• Verify shipments by comparing information with bills of lading, invoices, and orders.
• Schedule and review daily delivery and carrier appointments.
• Process deliveries and check in/out tractors and trailers promptly.
• Complete outbound loads accurately and resolve shipping issues with internal staff.
• Maintain daily audits/reports and paperwork including yard audits and inventory tracking.
• Ensure GMP compliance and report any noncompliance.
• Investigate and reconcile shipping discrepancies.
• Follow safety rules and assist in enforcement.
• Perform other duties as assigned.

Skills

Customer service

Data entry

Communication

Multi-tasking

Computer literacy

Education

High School Diploma/GED

Job description

Provide excellent customer service and manage incoming calls.

• Verify incoming and outgoing shipments by comparing identifying information and measuring items against bills of lading, invoices, and orders.
• Schedule and review daily delivery and carrier appointments.
• Process incoming deliveries and check in/out all tractors and trailers promptly.
• Complete and process outbound loads accurately. Resolve any issues with shipping and/or receiving with internal staff.
• Complete and file all daily audits/reports and paperwork, including but not limited to TDR verification, yard audits, Dockmaster Updates, FUD Reports, Peculiar inventory tracking, etc.
• Maintain effective communication, visibility and actively participate within the team and all staffing needs and with IB/OB clerks.
• Resolve shipping and receiving issues in collaboration with internal teams.
• Maintain accurate records and complete daily audits, including yard checks and inventory tracking.
• Ensure compliance with Good Manufacturing Practices and report any noncompliance.
• Investigate and reconcile discrepancies such as mis-shipped packages or damaged goods.
• Follow all company safety rules and assist in enforcement.
• Perform other duties as assigned.

Benefits:

• Medical, Dental, Vision after 60 days of employment (Options available)
• 401K with matching program
• STD, LTD
• Vacation and sick time
• Friendly and Open Door culture

Salary:$22.00 per hour Shift Differential $2.00

Shift: FHN
Sunday - Wednesday 6:30 PM - 5:00 AM

Qualifications

• High School Diploma or GED; or equivalent combination of experience and education.
• 3 months verifiable customer service experience.
• Strong written and verbal communication skills.
• Outstanding computer and data entry skills.
• Ability to effectively multi-task.