Florida Relationship Manager - Client Success & Travel

Grant Street Group; Florida; Vor Ort; USD 95.000 - 135.000; Vollzeit

Zusammenfassung

Grant Street Group is seeking a Relationship Manager to develop strong client relationships and serve as a trusted bridge between client needs and internal teams. The role emphasizes understanding client businesses, staying proactive, and delivering exceptional service across our Southeast Florida region.

Ideal candidates will relish in-person visits, be able to travel ~50% of the time, and work closely with product and operations to align on pricing, fees, and service levels.

Qualifikationen

• Must be able to develop strong, open, and trusting relationships with clients at all levels of an organization.
• Able to translate client concerns and feedback into timely, actionable information for internal teams.
• Willingness to travel approximately 50% for on-site client visits, meetings, conferences, and internal events.

Aufgaben

• Build enduring client partnerships and serve as a trusted bridge between client needs and internal teams.
• Identify client issues and needs proactively to prevent larger problems.
• Communicate clearly and consistently with clients and internal stakeholders.

Kenntnisse

Relationship building

Client management

Communication

Travel readiness

Problem solving

Industry knowledge

Visit planning

Cross-functional collaboration

Jobbeschreibung

Grant Street Group is seeking a Relationship Manager to develop strong client relationships and serve as a trusted bridge between client needs and internal teams. The role emphasizes understanding client businesses, staying proactive, and delivering exceptional service across our Southeast Florida region.

Ideal candidates will relish in-person visits, be able to travel ~50% of the time, and work closely with product and operations to align on pricing, fees, and service levels.