Floral Retail & Customer Service Specialist

800flowerscareers; Des Moines (IA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Holiday pay

Vacation time

Discretionary time

401(k) opportunity

Flexible schedule

Discount cards

Branded clothing

Employee discounts across the 1-800-FT

Job summary

Flowerama is seeking hardworking, upbeat applicants for day, evening, and weekend shifts in our florist and gift store. Prior retail or customer service experience is preferred, with a focus on building rapport with customers and delivering friendly service.

Candidates should be able to work as part of a team, type at least 30 WPM, and handle up to 40 lbs. The position requires standing for long periods and flexibility to cover holiday hours. Weekend availability is important.

Qualifications

• Previous retail sales experience is required.
• Excellent customer service experience.
• Strong telephone skills and ability to establish rapport with customers.
• Familiarity with florist business is helpful but not mandatory.
• Floral design experience is helpful but not mandatory.
• Ability to work as part of a team and complete tasks in a timely manner.
• Typing ability at least 30 WPM.
• Point of Sales experience is a plus.
• Strong communications and interpersonal skills including verbal and written communication.
• Ability to lift 40lbs unassisted and stand 8 hours daily (10 hours seasonally).
• Flexible schedule with hours Mon–Fri 7am–7pm, Sat 8am–7pm, Sun 10am–4pm; extended hours during busy holidays.

Skills

Customer service

Retail experience

Typing 30 WPM

POS experience

Communication

Interpersonal skills

Teamwork

Lift 40 lbs

Stand 8–10 hours

Flexible schedule

Tools

POS

Job description

Flowerama is seeking hardworking, upbeat applicants for day, evening, and weekend shifts in our florist and gift store. Prior retail or customer service experience is preferred, with a focus on building rapport with customers and delivering friendly service.

Candidates should be able to work as part of a team, type at least 30 WPM, and handle up to 40 lbs. The position requires standing for long periods and flexibility to cover holiday hours. Weekend availability is important.