Floral Retail & Customer Service Associate – Flexible Schedule

800flowerscareers; Cedar Rapids (IA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Holiday pay

Paid vacation

Discretionary time-off

Floating holidays

401(k) opportunity

Flexible schedule

Seasonal appreciation gifts

Monthly fresh flowers

Friends and family discount cards

Branded clothing

Substantial discount across Enterprise

Job summary

Flowerama is hiring for both part-time and full-time roles in a busy florist and gift store. Join a team focused on delivering excellent customer service, handling retail transactions, and supporting customers with care and creativity.

We value reliability, strong communication, and the ability to work in a fast-paced environment. Hours include days, evenings, weekends, with extended times during busy holidays; benefits include holiday pay, vacation, and discounts across the 1-800-Flowers

Qualifications

• Previous retail sales experience.
• Excellent customer service experience.
• Strong telephone skills and ability to establish rapport with customers.
• Familiarity with florist business helpful but not mandatory.
• Floral Design experience helpful but not mandatory
• Ability to work as part of a team while completing tasks in a timely manner
• Typing Ability (30 WPM)
• Point of Sales experience is a plus
• Strong communications and strong interpersonal skills including verbal and written communication ability
• Ability to lift 40lbs unassisted
• Ability to stand up to 8 hours daily, and up to 10 hours seasonally
• Commitment to work a flexible schedule in a fast-paced creative environment. We are open Monday - Friday 7:30am-7pm, Saturday 8am-7pm, and Sunday 10am-4pm. Please note that during busy holiday times, hour of operation will be extended to meet the needs of our customers. Employees are also expected to work extended hours during Valentines Day and Mothers Day weeks, including Valentines Day and Mothers Day.

Skills

Retail experience

Customer service

Telephone skills

Teamwork

Typing 30 WPM

Interpersonal skills

Verbal communication

Written communication

Lifting 40 lbs

Stamina for long shifts

Flexible schedule

Tools

POS experience

Job description

Flowerama is hiring for both part-time and full-time roles in a busy florist and gift store. Join a team focused on delivering excellent customer service, handling retail transactions, and supporting customers with care and creativity.

We value reliability, strong communication, and the ability to work in a fast-paced environment. Hours include days, evenings, weekends, with extended times during busy holidays; benefits include holiday pay, vacation, and discounts across the 1-800-Flowers