Floral Retail & Customer Experience Associate

800flowersretailcareers; Des Moines (IA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Holiday pay

Vacation time

Discretionary time

401(k) opportunity

Flexible schedule

Discount cards for friends & family

Branded clothing

Employee discount across 1-800-Flowers

Medical insurance upgraded benefits

Vision insurance

Dental insurance

Life insurance

Disability

Job summary

Flowerama in Des Moines, IA, is seeking hardworking, upbeat individuals for day, evening, and weekend shifts in our florist and gift store. Prior retail or customer service experience is valued, with emphasis on friendly service and reliable teamwork.

Full- and part-time schedules are available, with opportunities to learn floristry basics, operate POS, and contribute to a fast-paced creative environment during peak seasons and holidays.

Qualifications

• Previous retail sales experience.
• Excellent customer service experience.
• Strong telephone skills and ability to establish rapport with customers.
• Familiarity with florist business helpful but not mandatory.
• Floral design experience helpful but not mandatory
• Ability to work as part of a team while completing tasks in a timely manner
• Typing Ability (30 WPM)
• Point of Sales experience is a plus
• Strong communications and strong interpersonal skills including verbal and written communication ability
• Ability to lift 40lbs unassisted
• Ability to stand up to 8 hours daily, and up to 10 hours seasonally
• Commitment to work a flexible schedule in a fast-paced creative environment. We are open Monday - Friday 7am-7pm, Saturday 8am-7pm, and Sunday 10am-4pm. Please note that during busy holiday times, hour of operation will be extended to meet the needs of our customers. Employees are also expected to work extended hours during Valentine’s Day and Mother’s Day weeks, including Valentine’s Day and Mother’s Day.

Skills

Customer service

Telephone skills

Interpersonal skills

Teamwork

Typing 30 WPM

Verbal communication

Written communication

Tools

POS experience

Job description

Flowerama in Des Moines, IA, is seeking hardworking, upbeat individuals for day, evening, and weekend shifts in our florist and gift store. Prior retail or customer service experience is valued, with emphasis on friendly service and reliable teamwork.

Full- and part-time schedules are available, with opportunities to learn floristry basics, operate POS, and contribute to a fast-paced creative environment during peak seasons and holidays.