Floral Lead: Customer Experience Champion

Kroger; Ypsilanti (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Kroger is seeking a customer-focused team member to support department operations and deliver a welcoming shopping experience. You will assist customers, answer questions about products, and help maintain a clean, organized department environment.

Responsibilities include stocking, merchandising, price checks, and supporting safety practices. The role requires basic math and effective communication, contributing to store goals and customer satisfaction.

Qualifications

• Ability to handle stressful situations.
• Strong communication skills.
• Basic math skills for POS and transactions.

Responsibilities

• Provide outstanding customer service and answer questions about products.
• Maintain sanitation and safety in the department and store.
• Stock, merchandise and display products to drive sales.
• Monitor pricing accuracy and inventory levels.
• Support management and communicate store information to team members.

Skills

Stress management

Effective communication

Basic math

Job description

Kroger is seeking a customer-focused team member to support department operations and deliver a welcoming shopping experience. You will assist customers, answer questions about products, and help maintain a clean, organized department environment.

Responsibilities include stocking, merchandising, price checks, and supporting safety practices. The role requires basic math and effective communication, contributing to store goals and customer satisfaction.