Floral Designer & Customer Service Specialist

Kroger-54356a7; Dawnbury (IN); On-site; USD 30,000 - 35,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee assistance program

Discounts on purchases

Tuition reimbursement

Career growth opportunities

Job summary

Kroger Indianapolis is seeking a customer-focused associate to assist with floral design and merchandising, provide excellent service, and help process orders on-site. The role emphasizes accuracy, teamwork, and adherence to store policies.

Flexibility for weekends and holidays is required, with opportunities in both full-time and part-time schedules. The Kroger family offers extensive benefits, training, and growth potential across stores.

Qualifications

• Demonstrates effective written and oral communication skills
• Ability to read shelf tags, signs, product labels, training materials, and bulletins
• Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization
• Personal initiative and follow through to completion
• Ability to work as part of a team in a fast-paced environment
• Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise
• Must be able to work with various cleaning solutions, safely use sharp tools, and carefully operate all production equipment
• Past work record reflects dependability and integrity.
• Knowledge of applicable laws and regulations related to employment practices, and safety
• Experience in grocery retail and customer service
• Experience in operating a cash register and making change

Responsibilities

• Assist and greet customers promptly and provide them with great service
• Be prompt, tactful, calm, courteous, and professional in all interactions
• Help design and create floral arrangements and/or other items to fill customer orders
• Package orders effectively, safely and efficiently
• Keep merchandise and supplies in their proper areas
• Maintain customer records and files properly
• Assist customers in location and selecting items
• Handle telephone calls and orders promptly and courteously
• Assist in decorating and merchandising the department
• Keep carts, tools, and supplies in their designated areas and well organized
• Keep floors, clean, safe, and free from clutter
• Maintain plants, process and prepare flower arrangements and fill balloons
• Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise
• Adhere to company policies and procedures, as well as state and federal laws
• Operate cash register in accordance with company procedures, as applicable
• Maintain flexibility to work weekends and holidays as needed
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Job description

Kroger Indianapolis is seeking a customer-focused associate to assist with floral design and merchandising, provide excellent service, and help process orders on-site. The role emphasizes accuracy, teamwork, and adherence to store policies.

Flexibility for weekends and holidays is required, with opportunities in both full-time and part-time schedules. The Kroger family offers extensive benefits, training, and growth potential across stores.