Floral Designer & Customer Experience Specialist

Kroger; Fontana (CA); On-site; USD 21,000 - 26,000; Full time

Job summary

Kroger in Fontana, CA is seeking a friendly floral associate to assist in the design and merchandising of floral items, greet customers, and provide outstanding service. You will help create arrangements, package orders, maintain clean displays, and support the department with accurate records.

The role requires teamwork, reliability, and availability on weekends and holidays. We value respect, integrity, diversity and safety; you will adhere to policies, operate the cash register, and assist

Qualifications

• Demonstrates effective written and oral communication skills.
• Ability to read shelf tags, signs, product labels, training materials, and bulletins.
• Ability to multi-task, set priorities, present information professionally.
• Personal initiative and follow through to completion.
• Ability to work as part of a team in a fast-paced environment.
• Possess abilities for effective production, merchandising, and customer services.
• Must be able to work with cleaning solutions, safely use sharp tools, and operate production equipment.

Responsibilities

• Assist and greet customers promptly and provide them with great service.
• Be prompt, tactful, calm, courteous, and professional in all interactions.
• Help design and create floral arrangements and/or other items to fill customer orders.
• Package orders effectively, safely and efficiently.
• Keep merchandise and supplies in their proper areas.
• Maintain customer records and files properly.
• Assist customers in location and selecting items.
• Handle telephone calls and orders promptly and courteously.
• Assist in decorating and merchandising the department.
• Keep carts, tools, and supplies in their designated areas and well organized.
• Keep floors clean, safe, and free from clutter.
• Maintain plants, process and prepare flower arrangements and fill balloons.
• Maintain proper signage, product rotation, freshness, quantity, quality and space allocation.
• Adhere to company policies and procedures, and state/federal laws.
• Operate cash register in accordance with company procedures.
• Maintain flexibility to work weekends and holidays as needed.

Skills

Communication

Reading comprehension

Multitasking

Proactiveness

Teamwork

Merchandising

Safety awareness

Tools

Cash register

Job description

Kroger in Fontana, CA is seeking a friendly floral associate to assist in the design and merchandising of floral items, greet customers, and provide outstanding service. You will help create arrangements, package orders, maintain clean displays, and support the department with accurate records.

The role requires teamwork, reliability, and availability on weekends and holidays. We value respect, integrity, diversity and safety; you will adhere to policies, operate the cash register, and assist