Floral Design & Customer Service Specialist

Kroger Family of Companies; San Diego (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

Kroger Family of Companies in San Diego is seeking a friendly Floral Associate to assist in designing and merchandising floral items and to provide excellent customer service. You will greet customers, help design arrangements, handle orders, operate the register, and keep the department clean and organized.

You may need weekend/holiday availability and prior retail experience is a plus. This role emphasizes safety, courtesy, and efficient service in a fast-paced store setting.

Qualifications

• Demonstrates effective written and oral communication skills
• Ability to read shelf tags, signs, product labels, training materials, and bulletins
• Ability to multitask, set priorities, present information professionally and work with all levels of the organization
• Personal initiative and follow through to completion
• Ability to work as part of a team in a fast-paced environment
• Ability to work with cleaning solutions and operate production equipment safely

Responsibilities

• Assist and greet customers promptly and provide great service
• Be prompt, tactful, calm, courteous, and professional in all interactions
• Help design and create floral arrangements and/or other items to fulfill customer orders
• Package orders effectively, safely and efficiently
• Keep merchandise and supplies in their proper areas
• Maintain customer records and files properly
• Assist customers in locating and selecting items
• Operate cash register in accordance with company procedures
• Maintain flexibility to work weekends and holidays as needed
• Must be able to perform essential functions with or without accommodation

Skills

Customer service

Effective communication

Fast-paced work

Team player

Job description

Kroger Family of Companies in San Diego is seeking a friendly Floral Associate to assist in designing and merchandising floral items and to provide excellent customer service. You will greet customers, help design arrangements, handle orders, operate the register, and keep the department clean and organized.

You may need weekend/holiday availability and prior retail experience is a plus. This role emphasizes safety, courtesy, and efficient service in a fast-paced store setting.