Floral Design & Customer Experience Clerk

Kroger; Reno (NV); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger in Reno, NV is seeking a floral department associate to assist in designing and merchandising floral items and fulfill customer requests. You will provide excellent customer service and help maintain the department with proper signage, inventory, and cleanliness.

The role requires the ability to work in a fast-paced retail environment, handle multiple tasks, and be available on weekends/holidays as needed. Prior grocery retail experience and strong communication are a plus.

Qualifications

• Effective written and oral communication.
• Ability to read shelf tags, signs, product labels, training materials.
• Ability to multi-task, set priorities in a fast-paced environment.
• Team player with initiative to complete tasks.
• Comfort with cleaning solutions and safely using sharp tools.

Responsibilities

• Greet customers promptly and provide great service.
• Be prompt, tactful, calm, courteous and professional in all interactions.
• Help design and create floral arrangements and/or other items to fill customer orders.
• Package orders effectively, safely and efficiently.
• Keep merchandise and supplies in their proper areas.
• Maintain customer records and files properly.
• Assist customers in locating items.
• Handle telephone calls and orders promptly and courteously.
• Assist in decorating and merchandising the department.
• Keep carts, tools, and supplies organized.
• Keep floors clean, safe, and clutter-free.
• Maintain plants and prepare flower arrangements and balloons.
• Maintain proper signage, rotation, freshness, and space for merchandise.
• Adhere to company policies and laws.
• Operate cash register as applicable.
• Maintain flexibility to work weekends and holidays.

Skills

Communication

Reading shelf tags

Multitasking

Initiative

Teamwork

Customer service

Safety awareness

Job description

Kroger in Reno, NV is seeking a floral department associate to assist in designing and merchandising floral items and fulfill customer requests. You will provide excellent customer service and help maintain the department with proper signage, inventory, and cleanliness.

The role requires the ability to work in a fast-paced retail environment, handle multiple tasks, and be available on weekends/holidays as needed. Prior grocery retail experience and strong communication are a plus.