Floral Design & Customer Service Associate

Kroger; Florence (OR); On-site; USD 1,791,000 - 2,204,000; Full time

Job summary

Kroger Florence, OR is seeking a friendly Floral Clerk to assist in the design and merchandising of floral items, assist customers, and provide great service.

You will greet customers, help create arrangements, package orders, maintain displays, and keep areas clean and organized, with weekend and holiday availability. The role emphasizes respect, integrity, and safety while delivering quality service in a fast-paced grocery environment.

Qualifications

• Excellent written and oral communication skills.
• Ability to read shelf tags and product labels.
• Ability to multi-task, prioritize, and interact professionally with all levels of staff.
• Personal initiative and follow-through to completion.
• Ability to work as part of a team in a fast-paced environment.
• Experience with floral items, display design, and customer services related to sale of merchandise.

Responsibilities

• Assist and greet customers promptly and provide them with great service.
• Be prompt, tactful, calm, courteous, and professional in all interactions.
• Help design and create floral arrangements and/or other items to fill customer orders.
• Package orders effectively, safely and efficiently.
• Keep merchandise and supplies in their proper areas.
• Maintain customer records and files properly.
• Assist customers in location and selecting items.
• Handle telephone calls and orders promptly and courteously.
• Assist in decorating and merchandising the department.
• Keep carts, tools, and supplies in their designated areas and well organized.
• Keep floors clean, safe, and free from clutter.
• Maintain plants, process and prepare flower arrangements and fill balloons.
• Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise.
• Adhere to company policies and procedures, as well as state and federal laws.
• Operate cash register in accordance with company procedures, as applicable.
• Maintain flexibility to work weekends and holidays as needed.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Skills

Customer service

Communication

Teamwork

Merchandising

Floral design

Cash handling

Inventory/organization

Tools

Cash register

Job description

Kroger Florence, OR is seeking a friendly Floral Clerk to assist in the design and merchandising of floral items, assist customers, and provide great service.

You will greet customers, help create arrangements, package orders, maintain displays, and keep areas clean and organized, with weekend and holiday availability. The role emphasizes respect, integrity, and safety while delivering quality service in a fast-paced grocery environment.