Floral Associate - Lebanon Store - Full Time

Coopservicecenters; Lebanon (NH); Sur place; USD 23 000 - 29 000; Plein temps

Résumé du poste

Lebanon Co-op is seeking a Floral Associate for the Lebanon, NH location. The role focuses on high-quality customer service, stocking, and maintaining attractive floral displays to drive sales. You will also handle daily operations, assist the front end, and support teammates as needed.

The position requires a high school diploma or equivalent, strong communication, and the ability to multitask in a fast-paced environment. Weekend/evening availability and basic computer skills are expected.

Qualifications

• High school diploma or equivalent.
• Ability to represent the Co-op in a positive manner.
• Ability to multi-task.
• Proficiency in ECRS POS system and processes.
• Proficiency in Office 365, Excel and Word.
• Serve Safe certification acquired as needed.
• Excellent follow through.

Responsabilités

• Works in assigned department.
• Stocks assigned areas with available product, minimizing empty shelf space and shrink.
• Rotate stock to ensure freshest products are available and to inspect for quality and out of date products.
• Recognize the customers’ needs and take the initiative to react accordingly.
• Maintain extensive product knowledge.
• Exhibit teamwork by being flexible and dependable meeting the location and department needs.
• Knowledge of money buying and deposit procedure, assisting as needed or requested.
• Answer, page, and transfer phone calls promptly and efficiently.
• Remain productive without direct supervision.
• Serve as a mentor to new staff in the department.
• Re-train staff as needed or requested, following set training program.
• Check Co-op email at least once per week.
• Set standard for expected behavior in adhering to all food safety procedures.
• Participate in department meetings and complete trainings to maintain Co-op standards.
• Adhere to all Co-op policies and procedures and employee code of conduct.

Connaissances

POS system

Office 365

Excel

Customer service

Multi-tasking

Food safety

Phone system

Formation

High school diploma or equivalent

Outils

ECRS POS

Microsoft Word

Description du poste

Floral Associate - Lebanon Store - Full Time# Floral Associate - Lebanon Store - Full TimeLebanon, NH 03766## OverviewSalary Range$16.48 - $21.41 Hourly## Description***We are a cooperative; cooperation is at the heart of everything we do. At our Co-op, we believe cooperation means creating space for everyone. We strive to bring individuals together from diverse backgrounds, cultures, and life experiences to achieve shared goals. We practice kindness and foster a workplace where respect, acceptance, equity, honesty, and belonging are more than values, they are lived every day.******Why? Because connection strengthens us. It helps us build the ecosystem we want to work in and be part of.******And...because kindness matters! Kindness nurtures community, and communities thrive when we all work together. If you’re passionate about community and making a difference, we’d love to work with you.*****Position Overview:**Consistently provide a high level of customer service meeting the needs of the customer as well as the location. Assist in the daily operations of the department. Has or acquires the knowledge to efficiently complete the daily procedures needed for departmental success. Stocks, prepares, packages, and maintains product for specific areas for retail sales. Assist Supervisors when requested and/or required.**Essential Functions and Responsibilities:**1. Works in assigned department2. Stocks assigned areas with available product, minimizing empty shelf space and shrink * Face accurately and neatly to maximize sales3. Rotate stock to ensure freshest products are available and to inspect for quality and out of date products4. Recognize the customers’ needs and take the initiative to react accordingly5. Maintain extensive product knowledge6. Exhibit teamwork by being flexible and dependable meeting the location and department needs7. Knowledge of money buying and deposit procedure, assisting as needed or requested (Front End and Service Desk specific)8. Answer, page, and transfer phone calls promptly and efficiently9. Remain productive without direct supervision10. Serve as a mentor to new staff in the department (for those with more years of experience) * Re-train staff as needed or requested, following set training program11. Check Co-op email at least once per week12. Set standard for expected behavior in adhering to all food safety procedures13. Participate in department meetings and complete all required trainings for the purpose of maintaining Co-op standards14. Adhere to all Co-op policies, procedures and employee code of conduct15. Other duties as assigned## Qualifications**Required Skills/Experience and Attributes:**1. High school diploma or equivalent2. Ability to represent the Co-op in a positive manner3. Ability to multi-task4. Proficiency in ECRS POS system and processes5. Set an excellent example for new employees6. Proficiency in use of computer software, Office 365, Excel and Word7. Successful completion of Co-op customer service training8. Serve Safe certification acquired as needed9. Excellent follow through**Equipment Used:**Computer register, scanner, adding machines, computer, knives, box cutters, U-boats, carts, and phone system.**Attendance Requirements:**Flexible hours, including weekend and evening shifts. Availability to be scheduled to work any day of the week, according to department needs.***We are an Equal Opportunity Employer. Our employees are people with different strengths, experiences, and backgrounds. We share a common passion for our member-owned Co-op, communities, and for improving people's lives.******Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. Every point of view helps shape our success, and fostering inclusion is everyone's responsibility.***