Produce Associate - Lebanon Store - Full Time

Hanover Consumer Cooperateive Society; Lebanon (NH); On-site; USD 22,000 - 29,000; Full time

Job summary

Hanover Consumer Cooperateive Society in Lebanon, NH is seeking a front-end retail staff member to stock shelves, assist customers, and maintain product presentation. The role supports department needs with flexible weekend and evening shifts in a cooperative environment.

The position requires basic high school education, strong customer service, and familiarity with store software. Training on the Co-op policies and food safety procedures is provided.

Qualifications

• High school diploma or equivalent.
• Ability to represent the Co-op in a positive manner.
• Ability to multi-task.
• Proficiency in ECRS POS system and processes.
• Set an excellent example for new employees.
• Proficiency in use of computer software, Office 365, Excel and Word.
• Successful completion of Co-op customer service training
• Serve Safe certification acquired as needed
• Excellent follow through

Responsibilities

• Works in assigned department
• Stocks assigned areas with available product, minimizing empty shelf space and shrink
• Face accurately and neatly to maximize sales
• Rotate stock to ensure freshest products are available and to inspect for quality and out of date products
• Recognize the customers’ needs and take the initiative to react accordingly
• Maintain extensive product knowledge
• Exhibit teamwork by being flexible and dependable meeting the location and department needs
• Knowledge of money buying and deposit procedure, assisting as needed or requested (Front End and Service Desk specific)
• Answer, page, and transfer phone calls promptly and efficiently
• Remain productive without direct supervision
• Serve as a mentor to new staff in the department (for those with more years of experience)
• Re-train staff as needed or requested, following set training program
• Check Co-op email at least once per week
• Set standard for expected behavior in adhering to all food safety procedures
• Participate in department meetings and complete all required trainings for the purpose of maintaining Co-op standards
• Adhere to all Co-op policies, procedures and employee code of conduct
• Other duties as assigned

Skills

Multi-tasking

Customer service

Positive representation

Education

High school diploma or equivalent

Tools

ECRS POS system

Office 365

Excel

Word

Job description

Job Details

Job Location: Lebanon, NH 03766

Salary Range: $16.48 - $21.41 Hourly

We are a cooperative; cooperation is at the heart of everything we do. At our Co-op, we believe cooperation means creating space for everyone. We strive to bring individuals together from diverse backgrounds, cultures, and life experiences to achieve shared goals. We practice kindness and foster a workplace where respect, acceptance, equity, honesty, and belonging are more than values, they are lived every day.

Why? Because connection strengthens us. It helps us build the ecosystem we want to work in and be part of.

And…because kindness matters! Kindness nurtures community, and communities thrive when we all work together. If you’re passionate about community and making a difference, we’d love to work with you.

Essential Functions and Responsibilities

• Works in assigned department
• Stocks assigned areas with available product, minimizing empty shelf space and shrink
• Face accurately and neatly to maximize sales
• Rotate stock to ensure freshest products are available and to inspect for quality and out of date products
• Recognize the customers’ needs and take the initiative to react accordingly
• Maintain extensive product knowledge
• Exhibit teamwork by being flexible and dependable meeting the location and department needs
• Knowledge of money buying and deposit procedure, assisting as needed or requested (Front End and Service Desk specific)
• Answer, page, and transfer phone calls promptly and efficiently
• Remain productive without direct supervision
• Serve as a mentor to new staff in the department (for those with more years of experience)
• Re-train staff as needed or requested, following set training program
• Check Co-op email at least once per week
• Set standard for expected behavior in adhering to all food safety procedures
• Participate in department meetings and complete all required trainings for the purpose of maintaining Co-op standards
• Adhere to all Co-op policies, procedures and employee code of conduct
• Other duties as assigned

Qualifications

• High school diploma or equivalent
• Ability to represent the Co-op in a positive manner
• Ability to multi-task
• Proficiency in ECRS POS system and processes
• Set an excellent example for new employees
• Proficiency in use of computer software, Office 365, Excel and Word
• Successful completion of Co-op customer service training
• Serve Safe certification acquired as needed
• Excellent follow through

Equipment Used:

Computer register, scanner, adding machines, computer, knives, box cutters, U-boats, carts, and phone system.

Attendance Requirements:

Flexible hours, including weekend and evening shifts. Availability to be scheduled to work any day of the week, according to department needs.

Equal Opportunity Employer.

We are an Equal Opportunity Employer. Our employees are people with different strengths, experiences, and backgrounds. We share a common passion for our member-owned Co-op, communities, and for improving people's lives.

Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. Every point of view helps shape our success, and fostering inclusion is everyone's responsibility.