Produce Associate - Lebanon Store - Full Time

Hanover Consumer Coop Society; Lebanon (NH); Presencial; USD 21.000 - 26.000; Jornada completa

Descripción de la vacante

Hanover Consumer Co-op Society in Lebanon, NH seeks a motivated Front End Associate to support daily operations at the service desk. You will handle stocking, product knowledge, and customer interactions, ensuring a friendly, efficient shopping experience.

Responsibilities include cashiering, rotation of stock, mentoring newer staff, and adherence to food safety procedures. Weekend/evening availability is required, and you are an essential part of a member-owned coop.

Formación

• High school diploma or equivalent.
• Ability to represent the Co-op in a positive manner.
• Ability to multi-task.
• Proficiency in ECRS POS system and processes.
• Set an excellent example for new employees.
• Proficiency in use of computer software, Office 365, Excel and Word.
• Successful completion of Co-op customer service training.
• Serve Safe certification acquired as needed.
• Excellent follow through.

Responsabilidades

• Works in assigned department.
• Stocks assigned areas with available product, minimizing empty shelf space and shrink.
• Face accurately and neatly to maximize sales.
• Rotate stock to ensure freshest products are available and to inspect for quality and out of date products.
• Recognize the customers’ needs and take the initiative to react accordingly.
• Maintain extensive product knowledge.
• Exhibit teamwork by being flexible and dependable meeting the location and department needs.
• Knowledge of money buying and deposit procedure, assisting as needed or requested (Front End and Service Desk specific).
• Answer, page, and transfer phone calls promptly and efficiently.
• Remain productive without direct supervision.
• Serve as a mentor to new staff in the department (for those with more years of experience).
• Re-train staff as needed or requested, following set training program.
• Check Co-op email at least once per week.
• Set standard for expected behavior in adhering to all food safety procedures.
• Participate in department meetings and complete all required trainings for the purpose of maintaining Co-op standards.
• Adhere to all Co-op policies, procedures and employee code of conduct.
• Other duties as assigned.

Conocimientos

Customer service

Multitasking

Teamwork

Positive Representation

Flexibility

Communication

Attention to detail

Educación

High school diploma or equivalent

Herramientas

ECRS POS system

Office 365

Excel

Word

Descripción del empleo

We are a cooperative; cooperation is at the heart of everything we do. At our Co-op, we believe cooperation means creating space for everyone. We strive to bring individuals together from diverse backgrounds, cultures, and life experiences to achieve shared goals. We practice kindness and foster a workplace where respect, acceptance, equity, honesty, and belonging are more than values, they are lived every day.Why? Because connection strengthens us. It helps us build the ecosystem we want to work in and be part of.And…because kindness matters! Kindness nurtures community, and communities thrive when we all work together. If you’re passionate about community and making a difference, we’d love to work with you.Essential Functions and Responsibilities:Works in assigned departmentStocks assigned areas with available product, minimizing empty shelf space and shrinkFace accurately and neatly to maximize salesRotate stock to ensure freshest products are available and to inspect for quality and out of date productsRecognize the customers’ needs and take the initiative to react accordinglyMaintain extensive product knowledgeExhibit teamwork by being flexible and dependable meeting the location and department needsKnowledge of money buying and deposit procedure, assisting as needed or requested (Front End and Service Desk specific)Answer, page, and transfer phone calls promptly and efficientlyRemain productive without direct supervisionServe as a mentor to new staff in the department (for those with more years of experience)Re-train staff as needed or requested, following set training programCheck Co-op email at least once per weekSet standard for expected behavior in adhering to all food safety proceduresParticipate in department meetings and complete all required trainings for the purpose of maintaining Co-op standardsAdhere to all Co-op policies, procedures and employee code of conductOther duties as assignedRequired Skills/Experience and Attributes:High school diploma or equivalentAbility to represent the Co-op in a positive mannerAbility to multi-taskProficiency in ECRS POS system and processesSet an excellent example for new employeesProficiency in use of computer software, Office 365, Excel and WordSuccessful completion of Co-op customer service trainingServe Safe certification acquired as neededExcellent follow throughEquipment Used:Computer register, scanner, adding machines, computer, knives, box cutters, U-boats, carts, and phone system.Attendance Requirements:Flexible hours, including weekend and evening shifts. Availability to be scheduled to work any day of the week, according to department needs.We are an Equal Opportunity Employer. Our employees are people with different strengths, experiences, and backgrounds. We share a common passion for our member-owned Co-op, communities, and for improving people's lives.Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. Every point of view helps shape our success, and fostering inclusion is everyone's responsibility.