Meat Associate - Lebanon Store - Part Time

Hanover Consumer Cooperateive Society; Lebanon (NH); On-site; USD 22,702 - 29,494; Full time

Job summary

Hanover Consumer Cooperative Society in Lebanon, NH, is seeking a dedicated individual for a full-time customer service position. This role requires providing exceptional service while assisting with daily departmental operations and maintaining product knowledge.

Candidates should have a high school diploma and demonstrate the ability to multi-task and represent the Co-op positively. Proficiency in ECRS POS and the use of Office 365 applications is crucial. Experience in food safety protocols is necessary. Flexible hours, including weekends and evenings, are expected.

Qualifications

• High school diploma or equivalent.
• Ability to represent the Co-op positively.
• Ability to multi-task effectively.
• Proficiency in ECRS POS and Office 365.

Responsibilities

• Provide high-level customer service.
• Assist in daily operations and stocking.
• Exhibit teamwork and facilitate training.
• Maintain product knowledge for customer support.

Skills

Customer service orientation

Multi-tasking ability

Proficiency in ECRS POS system

Knowledge of Office 365, Excel, and Word

Serve Safe certification

Education

High school diploma or equivalent

Tools

Computer register

Scanner

Adding machines

Computer

Knives

Phone system

Job description

Job Details

Location: Lebanon, NH 03766
Position Type: Full Time
Salary Range: $16.48 - $21.41 Hourly

We are a cooperative; cooperation is at the heart of everything we do. At our Co-op, we believe cooperation means creating space for everyone. We strive to bring individuals together from diverse backgrounds, cultures, and life experiences to achieve shared goals. We practice kindness and foster a workplace where respect, acceptance, equity, honesty, and belonging are more than values, they are lived every day.

Why? Because connection strengthens us. It helps us build the ecosystem we want to work in and be part of. And…because kindness matters! Kindness nurtures community, and communities thrive when we all work together. If you’re passionate about community and making a difference, we’d love to work with you.

Position Overview

Consistently provide a high level of customer service meeting the needs of the customer as well as the location. Assist in the daily operations of the department. Has or acquires the knowledge to efficiently complete the daily procedures needed for departmental success. Stocks, prepares, packages, and maintains product for specific areas for retail sales. Assist Supervisors when requested and/or required.

Essential Functions and Responsibilities

• Works in assigned department
• Stocks assigned areas with available product, minimizing empty shelf space and shrink
• Face accurately and neatly to maximize sales
• Rotate stock to ensure freshest products are available and to inspect for quality and out of date products
• Recognize the customers’ needs and take the initiative to react accordingly
• Maintain extensive product knowledge
• Exhibit teamwork by being flexible and dependable meeting the location and department needs
• Knowledge of money buying and deposit procedure, assisting as needed or requested (Front End and Service Desk specific)
• Answer, page, and transfer phone calls promptly and efficiently
• Remain productive without direct supervision
• Serve as a mentor to new staff in the department (for those with more years of experience)
• Re-train staff as needed or requested, following set training program
• Check Co-op email at least once per week
• Set standard for expected behavior in adhering to all food safety procedures
• Participate in department meetings and complete all required trainings for the purpose of maintaining Co-op standards
• Adhere to all Co-op policies, procedures and employee code of conduct
• Other duties as assigned

Qualifications

• High school diploma or equivalent
• Ability to represent the Co-op in a positive manner
• Ability to multi-task
• Proficiency in ECRS POS system and processes
• Set an excellent example for new employees
• Proficiency in use of computer software, Office 365, Excel and Word
• Successful completion of Co-op customer service training
• Serve Safe certification acquired as needed
• Excellent follow through

Equipment Used

• Computer register
• Scanner
• Adding machines
• Computer
• Knives
• Box cutters
• U‑boats
• Carts
• Phone system

Attendance Requirements

Flexible hours, including weekend and evening shifts. Availability to be scheduled to work any day of the week, according to department needs.

Work Environment

Office area, sales floor, walk‑in cooler and/or freezer, prepared foods kitchen area, and receiving.

Physical Requirements

Standing for long periods of time, lifting, reaching, pushing, pulling, keyboarding, and speaking. Must be able to comfortably lift on a regular basis.