Flooring Sales Pro - Customer-Driven & Energetic

Floor & Decor Holdings Inc.; Webster (TX); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Employee Stock Purchase Plan

Job summary

Floor & Decor Holdings Inc. is seeking a Sales Associate to provide friendly, accurate service on our sales floor in a fast-paced retail environment in Texas. Full‑Time and Part‑Time positions are available, with a base pay starting at $15.00 per hour and higher starting pay based on experience.

You will connect with customers, guide them to products, maintain clean, in-stock areas, and process transactions while upholding company safety standards and policies.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Ability to handle multiple tasks and work well under pressure.
• Some positions may require forklift certifications through F&D.
• Where permissible by state law, certification to use heavy equipment requires passing a drug test.

Responsibilities

• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations when assisting customers.
• Maintain the in-stock condition of assigned areas and ensure it is clean, shoppable and safe.
• Work in cooperation with management and team members to achieve sales goals.
• Process customers at checkout using POS system.
• Process customer refunds and exchanges according to guidelines.
• Follow established cash, check and credit card procedures.
• Create price tags and merchandise signs.
• Stock, tag and display merchandise.
• Act in line with company values and safety processes.
• Answer telephone according to company guidelines.
• Be available to assist in other areas of the store as needed.
• Work in a fast pace environment with accuracy.

Skills

Friendly & enthusiastic

Entrepreneurial

Honest & accountable

Excellent communication

Job description

Floor & Decor Holdings Inc. is seeking a Sales Associate to provide friendly, accurate service on our sales floor in a fast-paced retail environment in Texas. Full‑Time and Part‑Time positions are available, with a base pay starting at $15.00 per hour and higher starting pay based on experience.

You will connect with customers, guide them to products, maintain clean, in-stock areas, and process transactions while upholding company safety standards and policies.