Flooring Sales & Customer Care Specialist

Lowe's; United States; Presencial; USD 17.000 - 25.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Tuition assistance

401(k) matching

Employee stock purchase program

Associate discount 10%

Track to the Trades program

Descripción de la vacante

Lowe's is hiring a Customer Service Associate to welcome customers and help them find products and services for home improvement needs. The role involves listening to customers, answering questions, organizing merchandise, and assisting in various departments as needed.

The position is part-time with options for growth and access to benefits, including health insurance, tuition assistance, a company-matching 401(k), Employee Stock Purchase Program, and a 10% associate discount.

Formación

• 6 Months Experience using a computer to input, access, modify, or output information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsabilidades

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Conocimientos

Computer use

Retail technology

Reading and arithmetic

Standing and lifting

Herramientas

Smartphones and tablets

Descripción del empleo

Lowe's is hiring a Customer Service Associate to welcome customers and help them find products and services for home improvement needs. The role involves listening to customers, answering questions, organizing merchandise, and assisting in various departments as needed.

The position is part-time with options for growth and access to benefits, including health insurance, tuition assistance, a company-matching 401(k), Employee Stock Purchase Program, and a 10% associate discount.