Flooring Sales Associate — Help Customers Create Projects

Floor & Decor Holdings Inc.; Gilroy (CA); Hybrid; USD 2,549,000 - 3,651,000; Full time

Benefits offered by this job

Bonus opportunities

401k match

Stock purchase plan

Medical insurance

Dental insurance

Vision insurance

Paid vacation

Paid holidays

Volunteer time off

Job summary

Floor & Decor Holdings Inc. is seeking Sales Associates to deliver friendly, accurate service and help customers find products to complete their projects.

You will contribute to a fast-paced, safe store by keeping the floor clean, well stocked, and properly priced while sharing product knowledge to excite customers about their purchases. We offer full-time and part-time roles in Gilroy, CA, with opportunities for growth.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Ability to handle multiple tasks and work well under pressure.
• Some positions may require forklift certifications through F&D.
• Where permissible by state law, certification to use heavy equipment requires successful passing of a drug test.

Responsibilities

• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations when assisting customers.
• Maintain the in-stock condition of assigned areas and ensure it is clean, shoppable and safe.
• Work in cooperation with management and team members to achieve sales goals.
• Process customers at checkout using point of sale (POS) system.
• Process customer refunds and exchanges according to established guidelines.
• Follow established cash, check and credit card acceptance procedures.
• Create price tags and merchandise signs.
• Stock, tag and display merchandise.
• Act and work in a manner consistent with the company’s core values.
• Demonstrate and understand compliance of the company’s safety processes.
• Answer telephone according to the company guidelines.
• Be available to assist in other areas of the store as needed.
• Work in a fast pace environment with accuracy.

Skills

Friendly

Entrepreneurial

Hard-working

Honest

Communication

Listening

Tools

POS system

Job description

Floor & Decor Holdings Inc. is seeking Sales Associates to deliver friendly, accurate service and help customers find products to complete their projects.

You will contribute to a fast-paced, safe store by keeping the floor clean, well stocked, and properly priced while sharing product knowledge to excite customers about their purchases. We offer full-time and part-time roles in Gilroy, CA, with opportunities for growth.